Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
I recently purchased a 17’ F150 Lariat from Mark Martin Motors. The selection of trucks they have is 2nd to none and that is not an exaggeration. I spent the better part of 3 months looking for just the right truck and no other dealer in the tri-state area stocks the quantity AND quality of trucks that Mark Martin Motors does.
My salesman Jordan was extremely attentive and knowledgeable. At one point during my inspection of the truck, the owner of Mark Martin Motors was casually walking by and stopped over for the better part of 15-20mins to talk with me and make sure I was happy so far in my selection process. He explained to me how they only purchase cars and trucks that “they themselves would buy” He was very genuine and honest during our conversation and it was much appreciated.
I absolutely cannot stress enough how positive this buying experience was. Mark Martin Motors has now been recommended to all my friends and family.
Pleasantly surprised and extremely pleased with dealing with Mark Martin Motors. This was the easiest and by far the best car buying experience I've ever had. I highly recommend the value, process, offerings and integrity of this dealership. We will be back for our future purchases. Thanks again, the Weiss family.
Great dealership, friendly staff. I looked at multiple vehicles throughout a weeklong period and Alex and Josh were helpful, patient and knowledgeable. They helped me make an informed decision and get a great truck that fit my needs. No pressure, no haggle, very straightforward. They also have a huge inventory of gently used trucks. Highly recommend this dealer if you are in the market for a truck. They range from base models to high end and a lot in between. Prices are tough to beat!
I had been searching for a specific vehicle and found it at Mark Martin Motors. My salesperson Allen was awesome to work with. They provided fair trade value for my vehicle based on what they were selling their vehicle for. It was in great condition, a great value, exactly as they advertised and I am very happy with my purchase. I would recommend this dealership and Allen to anyone looking for a vehicle.
Was looking for a used diesel truck and this place offered one at a price that was too good to be true. I did my homework and was comfortable making the purchase. My experience with the guys inside was nothing short of fantastic. They were very personable and had a few people in the lot but still made sure to come talk to us when we pulled up. They pretty much left us alone to look at the truck and take it for a test drive, which was nice, no pushy salesmen tactics. We did discover a problem with the A/C on the truck we bought and they offered to fix it but since we didn't live nearby we negotiated the price instead, which they were willing to do since they didn't know about the problem.
Expectation management, if you are looking for a show truck, look somewhere else. This place specializes in "work trucks" and that definitely shows. Even the truck I bought has some very minor cosmetic flaws, but the engine and transmission are solid and should last me a very long time. The cosmetics aren't so bad and you really have to be looking for them to notice them. If you are like me and want a good solid, reliable, workhorse and you want to pay a very fair price for it, then you are in the right place and would be hard pressed to find a better place. I would recommend this place to anyone in the work truck market.
Only had my truck less that 24 hours but I was so happy with the buying experience that warranted its own review!
Purchased a 2016 high mileage vehicle, very happy with the fair price and quality of the vehicle they had for sale. Owner does a great job buying vehicles to sell as all of the vehicles on the lot looked in great shape and well taken care or. Pleasure working with Corey on the deal as the car was priced fairly and didn't have to haggle. Drove over an hour to their location and would drive it again to buy another vehicle.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
After being hit and having my car totaled, I was in a really rough spot. Matt saw my tweets about the situation and reached out to me. Thanks to him and the rest of the folks at this dealership, I have a car again. Really appreciate their kindness. Matt made considerable personal effort to help me through the process leading up to my visit, and once there, Nick helped us through the financials. They all stayed past closing time to make sure I drove out of there in a new car. The only reason I'm not giving a five star is because I definitely felt some of the financial details were left unexplained or unshared. Otherwise, these guys are are great, and I do recommend them- especially if, like me, you aren't in a great financial situation and need a car fast.
Twin Pines took several days to respond to my inquiry on a 60k vehicle. They decided to call when another customer was looking at said vehicle and the other customer ended up buying it. I'd give 5 stars if they didn't take so long to respond to my inquiry. Very friendly and easy to communicate with once the channel was created. I'd do business with them.
Twin Pine Auto Group made it very easy for me to purchase the vehicle I was searching for. The customer service made you feel welcomed, I truly appreciate the time they worked with me. I recommend anyone looking for a car to come stop by Twin Pine Auto Group.
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