This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
We just bought our very first Audi S5 prestige. Nate helped us, he is amazing!!
The first time we went to Audi they were about to close but he spent the time to talk to us about the car. We went back to test drive the Audi S5 after we test drove a Mercedes AMG E43.
This dealership is amazing! Nate is amazing. He treated us as customers. He is not pushy, very understanding, very respectful. We decided to buy the car and we were in the dealership until 9:30pm, never did we feel unwelcome, never did we feel being hurried. We can’t recommend this dealership enough. One thing for sure, if we buy another AUDI, it will be from this dealership!! The easiest dealership experience we ever had. Nate was amazing salesperson to deal with and the sales manager we dealt with.
Definitely see Nate if you visit Audi in Pensacola!
We went to Cadillac dealership before coming to Audi and the treatment was simply Night and Day. Audi dealership and Sales person Nate for the win!!!
Everyone was very helpful throughout the entire process. We were there for 6 hours looking for the right vehicle. We finished the purchase over a hour after closing time. I was surprised by everyone’s great attitude even though we were there so late. By far my best auto purchase experience thru a dealer.
I was so impressed with Andy Chambers and Abby. They went through mountains to put us in a new car. My experience with Bob Tyler Toyota was excellent. And I recommend everyone take the time to stop by and look at their inventory. I guarantee you won't leave there disappointed.
Went to buy a new car, but ended up buying used. Bigger car with extended warranty. Couldn't be happier with the process. Shout out to our salesman Mark Gilmore, he completely changed my mind on car buying. Will definitely buy from McKenzie again.
This was my first oil change for my new car. This was my 7500 vehicle oil change. The only thing that was odd about this experience was that my next oil change was set at 12000 miles or when the oil life reaches twenty percent. I haven't had time to talk to the service department about the short interval oil change. Btw, I own a 1997 Ford Explorer with 197000 miles on it and the oil change interval on that thing is one year or 15000 miles because I use Mobil 1 high mileage synthetic oil for that vehicle. Overall the experience was great. I just wish dealerships that sell American brand vehicles would start to provide some courtesy services like washing your vehicle prior to returning it to you after a service. Every time I take my wife's 2011 Volvo into a dealership they wash the exterior and vacuum the floor. I would be willing to wait an extra thirty minutes to get my car back cleaned and washed since I bought it at this dealership and I didn't just by a $25K car.
Loved the service, attention and quality of expere
by Sahwna from Milton
July 6, 2018
Friendly, calm environment with staff having positive attitude who are informative of the buying process. Personable staff, making you feel great about a huge investment. Thank you Tim for being the one to sell!
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