Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
Best truck I have owned to date
by Todd W from Tampa, FL
December 14, 2018
Phenomenal, may not be the Denali but is pretty close with only a few options missing, best vehicle I have owned or driven. Love it!
I cannot say enough good things about my experience at Windhams. Each person had his position perfectly executed and was so very pleasant and nice. I had visited three other dealers and was just plain overwhelmed. A few salespeople really did not know what was on the lot and just walked us around pointing out this car and that car. My husband said that he had heard good comments about Windhams, so we just by chance went there on a very cold and windy day. Bingo! Found the perfect car. 2015 Buick Encore Premier. We live in Mount Pleasant and Windhams drove the new car to our house because I do not drive over the bridge. Another man drove another car, so my husband would not have to take the driver of new car back. The manager at Windhams had this done, so as to keep my husband from fighting the traffic back and forth. How kind and thoughtful! A+ rating for Brad Windham and staff! Sincerely, Pam
Looks great and has a surprise under the hood
by RSJ from KOHLER, WI
November 28, 2018
It's a truck. But it's also so much more than that. The seats are comfortable, it has all of the latest electronic features, and it's pretty as can be, but the best part is the 6.2L Engine.
Not for the faint of heart.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Recently purchased a new GMC sierra (which I love!). Competitive pricing and laid back buying experience. The friendly staff made all the difference! Returned for the first scheduled maintenance. Quality service in a timely manner. JJ and Candi are great! I pass several dealerships/service centers on my way to McElveen... and will continue to do so in the future.
by Linus H from Butler PA
November 2, 2018
So far I like the truck a lot, the only disappointing thing so far is the gas mileage. I’m not getting what I expected at only 12 mpg
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love my GMC pickup
by Bunchy from WEST FARGO, ND
October 23, 2018
I ordered all the new safety features, which also came with a lot of "extras", such as Bose speakers, heated/cooled seats, driver 1&2 remembrance... I wasn't interested in all the "extras" but you have to order in "packages" so I got them. I do not like that I had to spend so much more due to the "packages". I have to say, that I love the Bose speakers and would pay extra for them the next time! Also love the heated seats (ND winters!). I got tan leather seats and thought that I would need the cooled seats but found that I didn't need it at all, maybe black would need them? Cooled seats feels weird and my leather didn't get that hot this summer, so I don't feel it's a needed addition. I really love the safety features! Seat vibrates when you cross a lane without blinkers. It will steer for you if you start to cross over lane markers! If you get too close to a vehicle in front of you, a big red stop light shows up in your windshield and the vehicle will start braking (scares the ** out of you!) I feel very safe in my GMC pickup. I commute on the highway 80 miles each day and it is a very comfortable riding pickup. This is my second new GMC pickup and I would definitely order another one.
Great service. Always 100% satisfied with sales and service there. Todd Smith does a great job.
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