Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Me n my family went to 4 different dealerships prior to going to beck n masten. All 4 of those experiences were awful and discouraging. We have always passed by beck n master and loved the inventory we seen. We decided to go and just try and see what happens. We pulled in and not even 10 yards within the driveway there was Rafael (our sales rep) waiting to help us on a golf cart. We weren't sure if we would qualify or not. Rafael went above and beyond to help us. He let us know our different options and what would be best for us. He made us feel like we were part of the beck n masten family. I would also like to extend a big thank you Carlos Contreras (financial manager) for helping us close the best deal for us. Beck n masten is truly the best. I would definitely recommend everyone to go. Thank you so much from me and my family.
Rafael Benavidez is the most HONEST AND HUMBLE SALESMAN I KNOW!!! There isn't a more honest salesman in Houston! Not to mention a Family man also! Highly recommend coming to see Rafael 832-744-5589 YOU WILL BE GREATLY PLEASED !!! I PROMISEE!! COME SEE HIM AT BECK AND MASTEN PRE OWNED SOUTH!!! THANKS YOU SO MUCH RAFA! GOD BLESS!!
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
I was able to drop off my truck and discuss the work required with my service advisor, Gaby. Pricing was explained and the scope of work reviewed clearly. i received my truck back later that day and it was even washed for me. thank you
Top notch dealership and proud that they serve lil ol' Dickinson. Friendly staff and very honest (as far as salesmen go). I hope they stick around as a Dickinson staple. The city has been through a lot this past year.
We had our 2012 Acadia in for service and state inspection. Everyone was very friendly, knowledgeable and helpful. They did great work and returned the car clean and with all work done completely.
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