We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
Another enjoyable experience with our recent purchase at Pellegrino Buick GMC, thanks to Lou Cerota. One again, Lou has gone out of his way to make sure our car buying experience was pleasant and hassle free. Lou made sure we understood all functions of the car. We have lost count of the number of cars we have purchased or lease from Lou. Thanks also for his secretary's (Craig) assistance.
My Salesman Denny Pratta worked very hard from start to finish to put me in a great pre-owned truck. They worked very hard to get me the best possible financing. I would recommend them to all of my friends and family.
Eric - was willing to work around my schedule, and was able to assist me in getting the price for my vehicle to what I was able to afford by working around several options. He even had a few matchbox cars to keep my kids a bit occupied. As well, asssited with my outgoing phone calls for change of services with insurnace/OnStar service due to my deafness.
It is a rare family owed dealerships that prides themselves on great deals and excellent service. Eric went above and beyond to help us get familiar with all the new options. We had a very pleasant car buying experience and would recommend them to everyone. That entire staff was very pleasant and wanted to make sure we were happy in every way.
Enjoyed dealing with Eric, friendly and efficient service.
by Stuck inthe 60's from DealerRater.com
November 6, 2018
The whole process went very well, really appreciated Eric helping us set up our On Star and Navigation system and demonstrate the many features on our new Sierra truck. I'm sure we will enjoy driving it and have had several compliments on it's over all appearance already.
By far the most straightforward vehicle buying experience.
by Calaver from DealerRater.com
November 5, 2018
My father told me about a Denali pickup truck that he was interested at Kent County Motors. He showed up to look at it and right from the start it was a great experience. Very straightforward unlike other places where they give you the run around with pricing and things like that. Even for my father who always finds something negative to say was very pleased with his experience here. I would definitely come back to purchase a vehicle for myself.
Jay Lewis and Scott Vautard and the rest of the team are amazing! They helped me find a brand new Buick that fit within my budget and was ever so helpful in taking care of my trade in. They worked with me in my most desperate time for a new car and helped me feel confident with my choice! Definitely an amazing experience and the best team around!
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
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