by Annabell Jimenez from South Lake Tahoe, California
October 1, 2017
Both Ron’s and Yonathan were great to me they worked with me in getting me the best deal very pleasant environment and I would definitely recommend this dealer to others interested in purchasing a new or used vehicle. I purchased a GMC Terrain and I’m very happy with my new car
I went into this dealership because of their truck selection and I was not expecting to buy, but... I found a GMC Sierra I couldn't pass up on. I don't get the negative reviews I read, my experience with them was outstanding, I felt as if they were upfront, honest and transparent throughout the whole buying process. I would definitely recommend them.
I was in mammoth and my trunk latch broke right before a snow storm on thanksgiving weekend and it wouldnt close at all. Everybody was closed and I was far from home and very worried. Luckily I called Toyota in Carson on Monday morning and they were nice enough to have me come in and get the problem fixed right away without an appointment and it was miraculous. this is all thanks to Rolando who was working there. they got the part ordered and they fixed the car the following day and I was on the road. I really appreciated that because I was in a bit of a situation I couldn't drive very far with a broken trunk and usually it takes a while to schedule an appointment so I give these guys an amazing person and consider themselves a lifesaver.
I had some electrical issues with a new truck I bought from them. It was a frustrating experience, but they finally figured out the problem and fixed it. The service dept stuck with it and they treated me very well. I know it was hard for them too. I think it is a reflection of how complicated these new vehicles are today. They did a great job working the problem out and resolving it. I really like the truck.
On December 16th or 17th I decided to take a drive to Carson City and take a look at some GMC vehicles. I was wondering the lot when Jordan Ouellette came up and asked if she could help me. Well, we hit it off almost instantly and in less than a week she'd sold me a Denali Terrain! I'm loving the car, Jordan was great and I will tell anyone who asks "Talk to Jordan at Michael Hohl's in Carson City"!
Happy New Year - Sandy
The battery failed after only 3 years in service. Acid leaked around the positive terminal post. Parts replaced but no "clean-up" of spilled acid or its corrosion of surrounding surfaces. Not what I expected.
We have already recommended Michael Hohl and referred others. My wife and I have purchase six new vehicles and two used since 2003 through the dealership or Valley Chev. prior to their merger. We will return and continue to refer.
all good great recall service.they checked out my key lock found no malfunction, thought they didnt need it all day but . Called right away when done
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