By far the most straightforward vehicle buying experience.
by Calaver from DealerRater.com
November 23, 2018
My father told me about a Denali pickup truck that he was interested at Kent County Motors. He showed up to look at it and right from the start it was a great experience. Very straightforward unlike other places where they give you the run around with pricing and things like that. Even for my father who always finds something negative to say was very pleased with his experience here. I would definitely come back to purchase a vehicle for myself.
We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!
I have been having a lot of problems with my car and because of this my car has been in with Novick and LOT, to say the least and each time I had to take my car there I have NEVER had a problem. They are the ABSOLUTE BEST!!! On point, well informed, courteous, just everything. Frank is the BEST. There is NOTHING negative I can say about anyone at Bob Novick service department! Thanks Guys!
Jay Lewis and Scott Vautard and the rest of the team are amazing! They helped me find a brand new Buick that fit within my budget and was ever so helpful in taking care of my trade in. They worked with me in my most desperate time for a new car and helped me feel confident with my choice! Definitely an amazing experience and the best team around!
Moe did a great job selling me my first vehicle...I am very pleased with his service and was treated with courtesy and respect I highly recommend him to anybody that needs a car see Moe at Novick Auto Mall
Had car about one week before having issues. Brought it back to be checked out. Still awaiting response. But everyone have been nice up to this point.
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