We found the car online and contacted vestal Buick gmc. The response from Jordan was immediate and he was very friendly. Mike helped with the sale and he made the process very easy! The car was ready for us to take home when we got there.
Mike explained everything thoroughly and finished everything in a timely manner and gave me a good price on my new truck . I also got a fair price on my trade-in . The guy in the finance office was also very thorough in explaining all the papers that were to be signed , including all service and maintenance .
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 0, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Purchased: 2018 GMC Sierra SLT
A BIG Thank You to my Sales”lady” Beth Vogler. This was the best Automobile buying experience I have ever had. The entire experience from test drive, through to deliver and including the paper work was easy. Russ Cox (Sales Manager) and Chris Gagnon (Finance Manager) made the purchase effortless for the customer and were truly a joy to work with. The whole team addressed any concerns I had without making me feel as if I was asking too much or being difficult, and trust me I can be difficult (ask my wife). I will definitely recommend all my family and friends to this dealership and to meet this team.
Thanks again Beth, Chris, and Russ, and I wish you all the best.
Felt welcomed and valued will always recommend. In a time where customer service is not a top priority that is not the case here friendly and respectful.
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