Review of Tulley Buick GMC and our leasing experie
by Deborah and Bradley Felton from Lowell, MA
November 1, 2018
We had a great experience at Tully GMC. Our Salesman Kelvin Rodriguez was very personable and as we told him, he was the only car salesperson from any dealership who actually knew the vehicle when we asked questions. He told us he had only been working at Tulley less than 2 months which impressed us with all the knowledge he had on the Acadia. He certainly is a salesperson who goes above and beyond to make sure you are satisfied with your experience. Overall it was our 4th leasing experience but our lst with GMC and it was the easiest dealership by far to work with. We never waited very long any time whether it was with Kelvin or the Sales Manager Mark Pike and even the Business Manager Anthony Lake. This leasing experience the quickest and easiest we have ever had. We have recommended Tully Buick GMC to our friends and am sure they will also have a great experience with the professional staff.
Luis Ruiz, my service advisor, is the most pleasant adviser I have ever encountered. He maintained his pleasant manor even though he was very busy. He went out to the service bay to personally check on progress. Very knowledgeable and pleasant, a true asset to McGovern Buick and GMC.
Jacob my salesman was excellent. Delivered the car to me at my office in CT the day after I spoke with him.
The next day they delivered and installed the floor mats they had to order, at my office.
The sales manager gave me a great deal upfront and I bought the Denali XL that day over the phone.
Stopped in to browse their used car inventory. Greeted by Taylor who was very knowledgeable about the cars they had on the lot and answered all my questions. Made my buying experience nothing but aces and left me feeling like I got the best possible deal I could've hoped for!
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