This review is of my 2nd of two purchases within one month. The second purchase was to replace the first. Rachel was REALLY Great. She was honestly the only reason I didn???t give up and walk out of the dealership frustrated and in tears (which I came within seconds of). She stepped in after what had been a complete and total mess with a previous purchase and literally kept me from loosing my shi* on everyone there. The Key factors in her service that Kept this from happening were: 1. She didn???t waste my time. I knew exactly what I was looking for and she gave me her full, undivided attention while I explained it all in detail- and she ACTUALLY listened - the.first.time. 2. She didn???t try to show me a bunch of cars I wasn???t interested in, or cars that were *close enough* to what I wanted. 3. She didn???t use a bunch of abbreviations/acronyms/car jargon that I didn???t understand, and whenever I had a question she didn???t know the answer to, she didn???t evade it or make me feel like I was annoying her - she actually took the time to find out the answer for me. 4. She was real and straight forward, and about as far from a typical salesperson as you can get. Honestly, at the end of the day - She is the only reason I would ever even consider going back to this dealership again.
Purchased a certified GMC Sierra. Staff was great and love the truck. The only negative was that the truck only had 1 key / key fob. Sales staff said they would look for 2nd key but eventually sent me to parts to buy another key and was quoted $160... Would have been nice for the staff to pick that up since we just spent a ton on a nearly new truck.
My Canyon broke down 700+ miles from home. Dealership went out of their way to fix and return my truck so that I didnt have to extend my stay including staying late on a Friday to complete repairs. Thus, I was able to pick up my truck early Saturday AM. I am very grateful for and appreciative of their efforts.
On this last visit it was all about an oil change. I booked an appointment and I was out of there within 45 minutes from my appointment time. They have a great waiting area.
I have a Duramax Diesel Engine. When I bought my Vehicle from them I bought lifetime oil changes for about $900. In reality that is 10 oil changes on my beast. My truck uses 11 quarts of oil and that also includes topping off the DEF and Oil filter. So, I was very happy about purchasing this service.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.