I walked into Dearth on a Friday afternoon and told the salesmen what kind of vehicle I was looking for. They said "We have that car." The rest was made easy. Keith was pleasure to work with. I picked up my beautiful silver Encore the next week. Thanks Keith and Dearth for making the car buying process a pleasure.
Working with Keith at Dearth was very simple and all the staff was very pleasant. I love my new vehicle! Keith was very helpful during the whole process which was both relieveing and exciting. Will be back and recommend friends to do the same.
Id been in the market looking for a newer vehicle for a few months. To be honest I really wasn't sure what I wanted other than having just a few requirements. I went to Dearth and Keith was more than patient, helpful and extremely knowledgeable to all my questions asked. I told him what I could afford and we walked 3 lots to explore all options. I looked at a few Malibu's and also a Buick Encore. I was interested in both and when he asked if I wanted to take them for a test drive I was hesitant and scared to go alone and I asked if he would ride with me and he agreed. I'm glad he did bc I had alot more questions, and I felt safer. I ended up choosing the Encore because it met all my requirements, and had a bunch of premium extras. How could in say no? I got a fair trade price on my car and the closing process was smooth and simple. All around it was a pleasant and fun experience for me as a first time buyer. Thanks Keith
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
Awesome truck! It???s been years since we???ve bought a new vehicle and we are trying to figure out all the new technologies. Brandon was A+ in guiding us through the purchase. No pressure and very knowledgeable of all the features.
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