MY SERVICE ADVISER WAS KEVIN. HE WENT OUT OF HIS WAY TO ACCOMMIDATE ME SO I COULD GET TO WORK ON TIME. HE GAVE ME A RIDE INSTEAD OF WAITING FOR THE SHUTTLE DRIVER. VEY FREIDLY AND PERSONABLE GUY. MY VEHICLE WAS READY AHEAD OF SCHEDULE. THANK YOU DENNIS I REALLY APPRECIATE THE GREAT SERVICE.
Tom Maher was always polite and professional. Tom was responsive and returned my calls and text promptly, even after hours. Tom has been more than honest through this entire process. There are a few things that are still outstanding with the deal, which I know are out of Tom???s hands. Each time I asked him about the issues he got back to me asap with the status. As for Tom I would certainly buy another vehicle from him. While I understand the dealer is going through some changes, they should be a little more conscious about the fine details and what management promises.
This dealership offers friendly sales people. The sales manager recognized us and made us feel welcome. The finance person was knowledgeable and explained optional products. The purchase of our new Buick was a pleasure!!
The new Carbone Buick, GMC, Cadillac dealership in N. Utica
by RJM1631 from DealerRater.com
September 17, 2018
Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is great, big TV, lots of coffee & goodies to eat while you wait and plenty of comfortable chairs with a pull around tray to hold your coffee, nice idea. Will continue bringing my car there for ongoing service. Keep up the good work!
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