I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
This dealership is Seriously the BEST!!! Outstanding customer service. Everyone from victor,Luis, Nicole and the whole sevice department are Amazing!! Always quick service and very informative with whatever situation is going on with your vehicle. I would recommend this dealership to Everyone i know. Fyi, Beautiful Renovation you guys got going over there. Amazing Transformation!!!
service was completed as described and covered under warranty. I asked that the drivers side headlight bulb be replaced, not expecting it would cost $136.This is completely out of line for this simple repair. Also somewhat insulting as I purchased a car from this dealer and spent $1,000 on repairs that day.
If you want a truly easy car buying experience then go to White Plains GMC/Buick go see Robert Asurbo we bought 2 cars there and one was easier than the other NO HASSEL and I didn't sit there for 3 hours. I just went for my first service and that was great also. The staff at WP GMC/Buick from sales to service they are fantastic!!!
I had a problem with my leased car and the service I got from Marino was excellent. They took care of the problem. Also the sales person Rochelle was the best. She really knew how to help me and guide me in the right vehicle. Thank you north bay.
I purchased A 2018 Cadillac XT 5, From North Bay Cadillac, and I must say, I could not be more pleased! Joey my salesman was extremely knowledgeable about the XT 5, and explained to me in detail, about the three different models in this series. He and his mgr Michelle made the purchase process, very easy, with a no sales pressure presentation, I highly recommend North Bay Cadillac, and Joey as a wonderful salesman¿ to deal with!!
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