What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
Smoky Jennings staffs are awesome! They are really good take care of my truck while oil change and inspection.. Service dept came to me that found some issue with truck and they gave me options for repair. I definitely recommended to anybody come their business.. T H A N K Y O U!!
Cloide was my sales person ,he went above the norm to get me a great deal on a great car.He worked for me.Absolutely thrilled and would Not go anywhere else!I found the service great!!You must go there when you need a car!
I am on a boat passing through Alton, IL and needed to rent a car for a few days. The big name car rental agency was too busy to come and get me, so someone recommended that I try Mungenast Toyota. From the moment I contacted them, the experience was amazing. Both Julie, the rental manager, and Tammy (who filled in) worked with me on the rental pickup and return and I can honestly say that I have not met two more friendly, customer oriented people. They are both a credit to the dealership. If I lived in this area and needed to purchase a vehicle there is no doubt that I would visit Mungenast Alton Toyota - - the facilities are beautiful and everyone with whom I made contact was impressive. I will also make it a point to recommend them as a source of rental cars to others in the boating community. Thanks very much for being such a pleasure to work with!
This was one great experience! My husband and I wanted something specific and the salesman located just the perfect vehicle for us, right down to the color and type of interior. We loved the vehicle and the friendly service we found in this small town. They took care of our financing right at the dealership. The paperwork was done quickly and we were driving our new car that day!
I was leaving for a week on vacation when my car started acting up. I called Russ (my salesman from a year ago) and he had me drop it off that Saturday. The Service Department looked at it on Wednesday, ordered the part and fixed my car before I returned from vacation at no cost to me as it was covered under my powertrain warranty. I was super excited that they went above and beyond to bring my car home for me. I want to personally thank Derrick (hopefully I spelled it right) for keeping me updated while I was in Tennessee and for making sure everything went smoothly. They are definitely one of the best automotive teams I have had the pleasure of dealing with. Thanks guys!!
I've just purchased a car. While I haven't taken delivery as of yet the interactions with sales personnel and financial personnel have been stellar. Initially I was treated professionally and now I feel like family. Although I'm an out-of-state buyer I be been treated as though I was a neighbor. Can't wait to take delivery thanks.
Cadillac bodyshop repairs were well done and in reasonable time!
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