This is my second vehicle from this dealership and I have been blown away both times. Al Hymes reached out to me after I requested more information and in about 20 minutes over the phone I got the exact vehicle I wanted and the price I wanted. I set up an appointment to pick the Jeep up and that was a quick and easy experience as well. I have zero complaints
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
The salesman I had made promises he didn't deliver on. 1. the people that were supposed to get the referral bonus for me buying a car still haven't seen that bonus & it's been over 2 months. The sales person keeps saying he'll check on it.
2. Will also told me when I signed that as a service to all new customers the dealer will order me an extra set of keys & fab & call me when ready to pick up...now I need to take my time off work to go there on a monday between 9-9:45 am to see if the key maker has time.
I would not recommend this salesman to anyone I know.
Just purchased a used Odyssey from Maguire Honda and I can’t say enough positive things about the dealership. Sales associate Sarah and used car sales manager Frank were very professional, honest and stood by their word even when there was a miscommunication. I highly recommend Maguire based on my experience and plan to buy again from them in the future.
Bought a 2017 Chevy Cruze from Colby Newlen at Maguire Chevy & Cadillac. They didn't have the pre-owned car I wanted but were confident they could find one for me. A few days later I drove home in my Cruze and in the color I wanted. Didn't know a dealership would do that! Colby and his manager couldn't have made it any easier!!!
We went car shopping this past Saturday. We stopped at the Toyota store they had all the prices on all of there cars, when we went to the Hyundai store there where no prices and we where told a higher price then what was on the internet. Maguire is suppose to be an upfront lowest price dealer. Guess not any more!!!
I had my car in for repair on Tues. Nov. 13 and needed it back by the next week for holiday travel. Jim Lacey, Collision Center Manager did a thorough job of ordering parts and completing this repair a day early. He explained everything that needed to be done and went through the itemized bill with me. My husband and I were very impressed with the repair job that was done and the friendly customer service that was given to us, during a holiday week. Well Done Jack McNerney Chevrolet Collision Center!
Couldn't make a deal. Couldn't get down to my monthly payment I would be comfortable with, I mostly blame the high price of vehicles and my crappy credit score, but the salespeople could have done better, seemed to want to push an extended warranty on a 2018 vehicle with 12,000 miles on it, and never quoted me a payment figure without it. Communication could have been better, they didn't get back to me for 5 days to let me know what was going on, when he finally did he quoted the same figure he gave me when I was up there (from 2 hours away I might add). Finance manager was supposed to be working on a better figure, but I never heard from him. Too bad we couldn't do anything, I liked the place for the most part .
We drove from Lafayette to get another opinion as to the shudder that we have been experiencing since April when we got new tires and are SO grateful for all of the patience and care Jeff took to diagnose our problem. We have been going from service center to service center since April and the local dealer as well as the others have all had us "spinning our wheels." Doug was so kind and thoughtful of me as I sat in the waiting area. I was determined to get a truthful answer and Macguire came through!! It WAS the new tires that had caused all of the problems! After months of running around getting random things 'fixed' that never needed fixing, we got upgraded tires put on and our 'couch' experience has returned!! Thanks to all of you at Macguire for your kindness, care, concern, and low price for all of the work you did!! It is much appreciated! We are telling all of our friends of our great experience and encouraging all to take the short, beautiful ride to Ithaca for the best service around!
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