Teri was a great sales agent and Kim was very helpful with the business end. The business was clean and appealing. A minor problem (missing items in car) (extra FOB and owners manuel were cheerfully ordered at dealer expense) These people are honest and sincere without pressure or gimmicks. I would go back. Pricing on the car was good.
The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
Thank you to Chris B. for showing me around the Used Car lot, and for showing me the variety of trucks that are available, and it allowed me to narrow it down to the truck that I need for my job and hobbies. I very satisfied with his knowledge and his ability to know what people need in a vehicle
Very friendly, just still have space to improve especially on explaining the functionality of the vehicle and the price detail of warranty and insurance. Car sometimes making noise at driver side but over all it’s a great vehicle!
I bought my vehicle site unseen as I was 6 hours away. I knew that's the one I wanted. They delivered it to a meeting place which was great all with in 36 hours. Got it home and looked it over good, I was disappointed that I had no service records at all. No vehicle booklet(this is a 2016), the old owners info still in the glove compartment and it was dirty. I mean not detailed or cleaned at all. Very disappointed in that. This vehicle comes factory with luxury floor mats, this one has 3 cheap ones and missing the drivers floor one. More than just small details where missed. Makes me wonder if it was looked over at all while there.
When ever I go to this dealership I like my vehicle serviced by
He is very efficient and knows his stuff.
I would definitely give him a 5 star rating.
I am very fuzzy about my vehicles but I trust Mr Johnson 100%
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
Paul went above and beyond!!! Very personable and professional...will recommend him to anyone who will listen!!! Best buying experience of my life, and he even taught me all the tricks with the new technology!
We had a very good experience working with Mark and David. I really like the Grand Caravan R/T we purchased. Mark and David answered all of our questions, were knowledgeable, honest, and easy to work with. We would definitely return for another car purchase and would recommend them to anyone.
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
We are under new Management and Staff. My staff and I have over 100 years combined experience in this business and it's our goal to give you the best service before, during and after your purchase. You have my word on that. Come join our growing family. You will not be disappointed.
Mark, Ben and Danny
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