We were on vacation from Nyc with my wife enjoying West Virginia when our car started shaking and baking and could barely move without severe shaking. Being that this was our sole means of transportation too as well as BACK from our trip we were distraught and didn't know where to turn. This is where Mike in charge of the service desk and Nissan stepped up and in. After explaining our dilemma to him even despite there shop being very full and busy with other repairs, Mike prioritized our car. Took some doing to find out what was wrong but after some serious diagnostic challenges it was concluded to be the rear drive shaft. Parts were ordered and our car was fixed within two days time. All the time Mike coordinated with us a car rental place so we could still enjoy our vacation, supplied status updates when I called which was several times and again had our car repaired as soon as possible. This was important to us as if its early in the day when the parts arrived and car repaired we would not have to spend more money on a hotel as we would have had to pay another night if it had not been repaired early in the day. His patience with us, kindness and empathy went a long way to turning a bad situation into a bearable one. He even assured us we would be fine the trip back 570 miles to Nyc with a new rear drive shaft, and we were!! Car ran like a top and we arrived home tired but safe and sound. Hats off to Nissan and their mechanics, employees and especially Mike at the service desk for showing us some southern hospitality and great customer service in our time of need.
Beautiful facility! The staff was great and greeted us immediately, they asked a few questions and then I drove a car, 20 minutes later it was my car. Greg Hollan and James Hatfield treated us great and they were fast. Highly recommend.
Original listing on cars.com led us to Moses Factory Outlet and the purchase of a used Dodge Charger. Sales and finance team worked to get us where we needed to be. Very persuasive and offered several different options/warranty options to best fit our budget. It was a pleasure to work with them.
Very good experience with the sales and finance teams. Quick and easy buying process. Everything was explained to us in a polite and respectful way. Thanks Moses of Huntington for a memorable day buying our new GMC truck
It is a pleasure dealing withMoes of Huntington. Nice sales and finance team. Very helpful and curtious. Very good maintenance department. Friendly and considerate. We have purchased two vehicles there and both were good experiences. Highly recommend Mose of Huntington.
My concern is...the service personel didn't know what my car was scheduled for...he said oil change. The manual says tire rotation, oil change, filters changed and 57 point inspection..... I don't feel like I got a complete service.Ihave 2 Cadillacs ...a 2016 ELR (the serviced vfhucle) and a 2017 XT5 purchased 2 weeks ago
I wanted a hard to find used vehicle and was picky about the color, mileage and price. I found the vehicle I wanted on Cars.com and emailed Moses AutoMall. Brad White at Moses was great to work with. He quickly gave me a rock bottom price. I drove over 600 miles and he picked me up at the airport where I had to leave the rental car. The dealer documentation fee at Moses is the lowest you will find, saving hundreds of dollars. I was in and out in a few hours, no hassles. Brad was very helpful after the sale with some tax and registration issues related to being an out of state buyer. Well worth the drive.
I made a decision to purchase a 2017 Hyundai Accent SE from these wonderful people. The entire experience was absolutely phenomenal! Billie and the crew of Dutch Miller have made this as easy, and straightforward as possible. You don't find that very often! I will HIGHLY recommend Dutch Miller Hyundai, and Billie! Thanks again guys!
Yes it was good and went smooth. And Billie Burks was wonderful.
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