Great customer service provided by Steve and Marc. Explained exactly what I’m looking for and the payment I would like to be at, called me back within 15 mins and got what I want.
Finished the whole process within 30 mins.
Thank you again guys.
Next time you want to shop there, ask for Steve.
My wife and I stopped in to look at a vehicle. When we arrived we actually found 2 vehicles that met our needs. Eric Hernandez was the salesman that patiently helped us with our final decision. We test drove both vehicles twice. There was no pushing or persuading by Eric to either vehicle. He simply stated facts of the 2 vehicles not leading us to one or the other. I would highly recommend Eric as your salesman at Serra Traverse City. Eric coupled with their fair pricing and friendly staff made it a non pressured and pleasant buying experience. To top it all off, we had forgot our title to the car we traded in, back home in Rockford, Michigan. Eric graciously offered to meet us half way, allowing us to enjoy our new car over Memorial Day weekend!!! Again, cannot say enough about Eric and Serra Traverse city.
Nick and Scott at Nick's Motor Sales really know their stuff! I was looking for a Diesel pickup and they had over 5 of them in stock. They explained all the options and differences an I feel like I got a great deal make these guys your first stop!
Cody worked diligently to find the problem with my car. He did not give up until he solved the problem. It is so nice to have my car running great again. The entire team are friendly and courteous. A great place to do business with.
Great service, great personnel. I have been servicing my vehicles for almost 20 years and I have always been completely satisfied.
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