Checked out on line. They huge help. They set me up an appointment. Had car up front waiting on me. They streight up with u. Honest. Great experience not like other dealers follow u around doing everything for a sell. No these guys respectable. Thanks again pella.
I have been shopping for a vehicle a little over three weeks. All the guys were professional and curtious. No pushy sales. Brian was down to earth and easy going. Was able to put me in vehicle I was looking for and at a good price. They are worth the drive to check out.
We visited Lauterbach to look at some used cars. Doug Cupples put us in a Nissan Altima with low miles. I took it for a spin and decided it was the one. The finance process was quick and painless. I am very pleased with our purchase! I highly recommend going here for new or used! Thanks Doug, we really appreciate it!
I stopped by here to look at one specific vehicle that I had called about earlier in the day. The salesman met me at the specified time and was very cordial without being pushy. I decided to purchase the vehicle after negotiations and was very pleased with the entire experience. I will definitely purchase my future Chevy product from them.
I was looking for a Ford C-max w/good price & low miles. They have 'repairable' cars. This car had very low miles and I can spare parts in their Salvage department. I believe that I can fix the dents with the salvage parts and be humming along for a few $1000 less than other dealers.
I purchased a low mileage used Suzuki from Sam's and had a great experience at the store, throughout the buying process. Unfortunately, less than a week and half later, the engine block blew out and I knew that we did not have a warranty on the vehicle. I called Sam's in a panic, as we definitely could not afford to be without a car but also couldn't afford to pay full price for another one. I spoke with Brooke's and he was very compassionate and understanding of our situation and worked with us to make things right, even though they hadn't done anything wrong and had no legal obligation to do so.
I wish their were more dealerships like this out there! They treated us like, I assume, they would want to be treated in this situation: with compassion and understanding.
Was looking for a quality used car that wouldn't break the bank. Most of SAMs repairable so are salvaged there selection is great. Was looking at Volvo and the service was great and all my questions were answered. Will continue to check there inventory for the next best deal. Did not however purchase the Volvo and there was no pressure or sales tactics used. Simple if you want it as is you get it as is.
Using cars.com I was looking for very specific items, color red, GMC/Chevy, 1500 Yukon/Tahoe/Suburban with a rear bench seat. Evidently that rear bench seat is not as popular as the two captains chairs so I ended up widening my search out 250 miles. I found a Yukon XL at Lauterbach's that fit the bill. They worked with me over the phone in arranging the purchase. I drove 4 hours out there to meet and was very pleased with the salesmen and dealership. I couldn't be happier with my new (to me) GMC Yukon XL. Highly recommend this dealership.
Brian and Joe were great to work with. First car buying experience that I didn't feel squeezed or was being taken advantage of me.
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