inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
I had an awesome experience with Knoxville Beaty Chevrolet. We were helped by Roger Williams and he was amazing and extremely helpful and friendly! I would absolutely recommend to my friends or family looking to buy a car.
Exceptional buying experience. Roger Williams was my sales contact. Very professional, NEVER pushy like so many sales I've experienced elsewhere. He was always willing to pause and answer any question and made sure every question was thoroughly addressed. If he did not have an answer, he never bluffed. He found someone who could confidently provide the answer. All staff was positive, friendly, helpful. Roger is especially upbeat, optomestic, and sincerely intrested, not in just the sale, but the whole family as well. He took time to visit with every child in the family and answer their questions as well. This was truly a remarkable buying experience.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
It was my first time buying a car last month, and I found the one of my dreams (2012 RAV4) at Maryville Auto Sales! Ken worked with me every step of the way and destroyed every “car salesman” stereotype I’d ever heard. He was so wonderful to work with and made me feel comfortable and safe in what can be an intimidating process. I would (and do) recommend M.A.S. to anyone and everyone!
Dealt with 3 other dealerships before being contacted by this one. Was well worth the 90 minute drive to deal with them. Talked to Miranda and Terry Flummer on the phone prior to my arrival. They were very friendly and professional. They listened to my concerns and took the time to look up what I needed. When I arrived at the dealership we worked with Frank Buster. He took the time to look up the truck information I needed to ensure it would pull and haul what we needed. There was no sales pressure. He gave us a fair deal and we left very satisfied with our new truck
I had been car shopping for about a week when I found the truck I wanted online at Short-Redmond Ford. At that point I'd been to multiple dealerships and was pretty fed up with dealership tactics. One dealership even politely kicked us out while negotiating a price and discussing warranties offered by a competitor. When I arrived at Short-Redmond Ford I braced myself for yet another onslaught of dealership shenanigans. I was introduced to George who turned out to be the least pushy salesman I'd met which was incredibly refreshing. I told him the truck I wanted and after a test drive we sat down to talk about it. There was really no haggling to be done. The truck was priced amazingly well (I know because I had spent a week poring over similar trucks within 150 mile radius). He showed me a printout of the trucks history as well as a list of similar trucks in the South East with their prices listed so I could see how it compared. It was a great deal. They also offered complimentary oil changes and other services with the purchase even though it was a used truck that wasn't a Ford. I've waited to write a review because honestly it went so smoothly and the dealership experience was so pleasant I was convinced I'd been swindled into buying a lemon. You know the old adage "if it looks too good to be true.....", but in this case it worked out. We're about 3 weeks out and I still love the truck. I would definitely recommend Short-Redmond Ford to anyone looking to buy a vehicle.
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