Henry The magnificent is a great person. if you want to buy a car or truck go to dodge land on gray stone and ask for Henry. He is a down to earth guy with a great sense of humor that will do what it takes to make you a good deal. When the deal gets close but a little off Chad will help get it done. I had met Chad a few weeks earlier when he made me a great offer but I had to walk away at the last minute. So I was happy to see him step in and work another deal with out question. great job. Thanks for the new truck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased a pre-owned Grand Caravan less than a month ago. After i had driven it for about two weeks i tried to use the aux power (12VDC) outlets but none worked. I took the van in for service. I wasn't looking forward to the experience. Bill Kittrell stepped up to the plate for Bill Vaughn, the used car service manager, who was in a meeting. They both were very helpful and had me out in less than an hour. The problem was a blown fuse. Since the van didn't come with an owners manual I wasn't knowledgeable where to look for blown fuses. Not only did they provide great service in short order but answered all my questions.
I 've only gone to the dealership a few times for service and I am very impressed with their courteous professionalism and attention to details. Our last vist to the service department was wonderful; in and out so quickly we didn't need the shuttle to get to another appointment we had in Columbia. In and out within less than 30 minutes.
I enjoyed to experience at Love Chevy/Buick. James and Renata were most helpful, as well as every other staff member that I came in contact. Even then Juan in finance. I came from Beaufort from my purchase and would highly recommend this dealership.
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