First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships, only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.
This makes our third purchase at Hall with Sean McSpedden and we plan to continue that business relationship. As always, everyone was a pleasure to work with and they made the experience hassle free and comfortable. Thanks for the great service!
Sean McSpedden was a perfect gentlemen and very informative. No high pressure techniques, just a sincere interest in helping me find what I was looking for in a truck. Provided information guidance to make me aware of the market and pricing. While I haven't purchased yet, I will go back to Sean when I am ready for the new truck. Ask for Sean and you won't be sorry you did.
We were not expecting to buy a vehicle on the day we were there. We found exactly what we were looking for and the sales person - Shane Jaco was great . He showed us everything about the vehicle and let us test drive it. He was not pushy salesperson and I really appreciated that. When we decided to buy - he made the experience so easy. I am so glad we stopped and I am super happy with my 2018 Acadia Denali!!! I love it and this is the only place to buy from! The prices are unbelievable. I am telling everyone to come here!!!
Hall GMC does a great job with their customers. They work with the customer to solve every problem that they can and will keep the customer posted on every step of the process. They are dedicated to the individual person and will treat you like an individual and not just another customer.
Service Manager, Tim, was very friendly and professional. Offering solutions to help with the repair and truly doing every thing he could to save me money. I am a woman and some times I feel like I'm getting taken advantage of when getting my car repaired. But I certainly did not feel that way this time. I recommend you go to GMC Hall for your car repairs. They are honest and efficient.
Been going here for years and they have always taken good care of us. They beat the price of most places we checked and always take great care of our vehicles. My husbands car is approaching 250,000 miles and it still runs like a dream.
Service Attendant was very helpful and courteous. I have bought cars from Wagner and had cars serviced and repaired at Wagner Cadillac for several years and I have always been satisfied with this dealership.
Dwayne Klien has been my sales representative for better than 10 years and us in if the most outstanding gentlemen I have yet to meet! He is efficient, honest, exceptional in his customer service approach. He is more like a friend than a sales rep. I drive 200 miles just to trade at Wagner with Dwayne Klein! If you are looking for a Cadillac, I highly recommend him!
Salesman were very friendly and had positive vibes. To be specific my salesman John Michael was extremely helpful, and I felt that he made me and my wife feel comfortable. Very professional and got the job done while also entertaining us. As went through the process of purchasing the vehicle he explained everything in great details and I could tell he cared about our needs for a great car. I look forward to the day I purchase another car. I know exactly the place to go 😎
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