Andy and the guys in the service center were fantastic to work with! I was in a predicament as I own an older model Infinity and had lost the key to the locked lug nuts on my wheels. I called on the off chance they had a solution. They were more than willing for me to bring my car in and see if the keys they had might work. When that solution didn't work, instead of just saying too bad they quickly worked out another option and took care of it that evening and at very little expense to me. It was a pleasure working with them and I would reccomend using the Missoula Nissan Service Center crew to any Nissan or Infinity owner! Thank you guys so much, you saved me a very long trip!
So I broke down and bought a really nice 04 Chevy Pickup from Eide Motors. Super simple buying process. The truck needed a little bit of front end work which was normal for the miles on it. They ended up doing a full front end rebuild on it for me and I still paid under blue book for it. The windshield was pitted and they replaced that too with no questions asked. I would buy another truck from them any day of the week. They go the extra mile checking these vehicles out. I didn't even notice the front end was sloppy on that truck and they mentioned they were gonna put all new ball joints and control arms in it when we went inside to talk price. They had just taken it in on trade so the work wasn't done yet. They fixed it, gave me a good price, glad I bought that truck!!
When recently shopping for a car, I visited with Jamie at Eide Motors. He was very helpful, friendly, and knowledgeable. Even though we bought our car elsewhere, he was still courteous when I informed him of our decision. Something that not all dealers were. We will definitely contact Eide Motors again when shopping for a car. Thank you, Jamie.
I am a Disabled Veteran and found the car I wanted on their lot online. They are a 3 hour drive away and they worked with me to make owning this car (a 1980 Eldorado) a possibility for me. I'm grateful for all their help. Andrew
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
Always an excellent experience when I stop by this dealership. On this trip I was getting a routine service and a recall taken care of. They had a big barbecue and welcomed everyone who came in to join. It was delicious and fun to visit with my fellow Chevy friends!
Nice place, good service, nice salespeople, fairly smooth process, small hiccup in financing data on down payment (small annoyance). Overall very satisfied with experience and the beautiful car we received. They were very thorough in going over everything with us.
Went in looking for an oil change, and to schedule appt. for recalls on my truck. Oil change was quick, and staff were very helpful and accommodating in scheduling my appointment to fit my schedule. Always have great experience when doing anything at this dealership.
I have to say it might be too early to review on the mechanical quality of my used 4runner, but the experience here was fantastic. I was in a tough spot with a Dodge Journey with only 76k on it I got 6 months prior. The thing was literally one problem after another. Went to Kia knowing they had a used Toyota on their lot. Logan was wonderful and patient with helping me decide to take the risk on the 4Runner. I had the 4Runner over the weekend and found out the alternator was overcharging the battery. Put in an order through o'reillys for a new one. Went to Kia to ask if they could work with me to install it without charge. Kris (I believe is his name) the finance manager helped me out even more. Told me to not buy the alternator and they'd take care of it all. I couldn't be more greatful to Kia and the employees that helped me out.
Just purchased a Kia Sorento and Logan Russell was great to work with. He's very knowledgeable and didn't pressure us, he worked hard to make sure we got what we wanted at a good price. I would highly recommend Billion Kia & we look forward to dealing with their service department on maintenance.
I have purchased several cars there over the years and the Turner boys (and Bill) always treat me great. Recently I put a car on consignment and in a week it was sold, they handled everything. I trust them completely and reccomend you give them a chance to earn your trust and business. Thanks, Chuck in Missoula
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