This is the first year I have purchased from rocky mount.
by jeepwoman from DealerRater.com
December 5, 2018
My man bought a 2019 Cherokee Jeep. I was so impressed with his Jeep, the next week I bought me a 2019 Jeep. Jasper Whitaker, the salesman was quick and done everything possible to get us approved. I am very satisfied with my purchase.
Scheduled service online, which is easiest for me, rec'd a confirmation email a few days before appt, arrived and in and out very quickly. Will continue having my car serviced there. Very friendly people.
Karen Godwin provided friendly and professional assistance during the purchase of my Ford Expedition. I recommend her highly and would purchase future cars with her assistance. She is an asset to the sales staff.
Where do I start with Ms.Karen! She's an awesome saleswoman. The first vehicle I purchased from Medlin and she made it a memorable one. She was very helpful and informative in every way! On a visit for services fiance' and I started looking at other vehicles not really to purchase one but when Karen hit the pavement the experience was so real and genuine that my fiance and I purchased a SUV!!! Karen did everything needed to make our experience more memorable than the first!!! Shout out to Karen Godwin, you are the best!!!
by New Volkswagen Owner from Bought in Wilson, NC live in Greenville, NC
July 25, 2017
My husband and I checked out the inventory online and had a car in mind when we arrived. Michael Berkowicz came out and answered all of our questions and if he didn't know the answer he found it out. He was such an amazing and friendly sales agent to work with and was also great with kids. Dealership was very clean and everyone had a smile. The snack area was well stocked with donuts, water and fresh coffee ;) . Overall a great experience. Thanks Michael!! So excited about my new (used) Volkswagen CC Sport!!
Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
I bought my current Tahoe from this dealership. I have been taking my vehicles here for years. My earliest experience was with Lee, at the time the service manager. He took care of my problems, explained in detail work I needed and always did it in a sincere personal way. I trusted him, his judgement and I trust the dealership. I now work wit Tony, who has continued providing this honest, down home service. Best dealership I have ever worked with.
Dennis was very professional and friendly as well as everyone we talked to there. Really appreciated everyone taking time to meet with us later in the evening. Definitely a very good buying experience. Every detail was explained and taken care of promptly. Enjoyed working with everyone there.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
Drove from Georgia to North Carolina for a certain truck. Honest dealership sent us pictures and they were honest with their word. So happy that my husband found the truck he had been looking for. It was worth the drive! Great customer service and a great truck! Would do it all over again.
I had been considering purchasing a new vehicle for some time. I had several requirements for my next vehicle and he found me exactly what I was looking for in a Jeep. Donielle truly made this experience painless and fun.
Bought a car 1 month ago from here. Donielle was the salesperson and he has a great personality and great customer service. He stayed with me through the whole process of buying my vehicle and made me feel comfortable. I also love the popcorn!!
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