First made contact with dealership to pre-qualify. Process was hadled very quickly and Bessie provided an exceptable rate for our credit rating. Vehicle was listed here for $29k roughly but their site shows $30k. Initially that caused concerns, but after seeing the car I understood why. Inside the SRX are multiple ink marks on the roof and tears within the seat leather which could cost a feww hundred to fix. The on the back of the trunk is a scar about 6-8 inches in length. The photos did not show the damages. I asked to negotiate the pricing to have the car corrected but the associates and management declined to reduce the price just $1700. I hope you have a better experience and good luck to Pursch selling that scar.
This is a no nonsense Dealership. I was able to arrange a deal on my new GMC Seirra 1500 4x4 crew cab over the phone. I wasted no extra time at the dealership. Everything was as we discussed on the phone. Steve was very helpful in closing the deal when I got there. Sammy was an excellent salesman and found me the vehicle I was looking for very quickly. I have already ordered a new Yukon XL from Pursch Motors. These guys are awesome . A real pleasure to do business with thes people.This is no nonsense kind of dealership. Pursch Motors is a no nonsense type dealership. They don't waste your time with hard sale gimmics. You tell them what you want they get it and sell it to you at the best price. Thanks again ,
Thank you Brian Cooper for helping me into the new GMC and the more than fair trade for my 2013 GMC. Buying through Pursch was easy, and fun, even though I live 80 miles away. You helped us get the year end sale completed in record time, even over the phone. I will recommend and send as many customers to you as I can! I found your dealership on Cars.com and am glad that I did. You ended up getting me into my new GMC for the fairest price I could ever ask for. Chris worked the numbers to help me get the truck, and Steve was quick on the finance closing, making for a great experience, actually the easiest car buying experience that I have ever went through (honestly!) I promise that I will be back again. C. Brown
Thank you Bessie, you made my online buying experience so pleasant. And Steve, thank you for finding the lowest interest available. And of course Chris, thank you for offering such a great product at the best price in the nation, my 2013 Luxury Buick Lacrosse. This Beautiful Buick allowed me to forget my recent loss, a Lexus IS350. I will definitely recommend Pursch Motors to a friend, to take the drive to Pleasanton, Tx. for the best prices all around, and a pleasant buying experience. Thanks again to you all, Joe P.
Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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