Greg Hiland was so patient, professional, and thorough with me. Never pushed or made me feel uncomfortable. Would highly recommend anybody to go to Karl Flammer Ford and deal with him. Suzanne was just as easy to deal with. Very professional and answered any questions I had.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
In my grief, I needed to sell my husband???s Titan truck. He passed away 6 mos. ago. I just didn???t want to deal with trying to sell to the public for fear of scams, etc.. I spoke to Ryan in the parking lot and he took me under the wing with compassion. As I waited during the process, He kept checking on me and offering water during the process. He did whatever possible to make it easier for me and comforting. I greatly appreciated this. Several other employees were very kind in coming up to speak a short message to me. All were so kind. God told me in 2 different ways to bring the truck here. Now I know why. I was taken care of very well.
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
by Middleton Mark from Middleton, MA.
October 19, 2018
Beautiful vehicle! Plenty of power and full of options including heated/cooled seats, power sliding rear window, back-up camera, lane departure alert, etc., etc. PickUps are no longer just for hauling & towing!
LaVance did a great job going through all of the controls and features during the test drive. He took the time to answer any questions along the way and make sure that I really felt comfortable and/or understood how to work everything. The team made it know that they were available if I needed anything, but were not pushy. The entire process made me feel comfortable and appreciated.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Great car dealership I was really happy with my experience there the workers there are awesome really friendly and helpful all the cars there are really clean I 100% recommended this place
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
We loved our salesman, Anthony. After striking a deal, the business office set up all paperwork quickly and had us on our way in no time. Not your typical dealer. Highly recommend them.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Chris and Mike treated my wife and I with much respect. Chris found us the car we really liked and made the buying experience very good.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
This was our second vehicle purchase from Ferman Dodge. Kathy was our salesperson for both purchases. She was a great help in making this a great experience.
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
Everyone we spoke to at the dealership, especially Anas and Chris, were very patient and professional. It was truly the best vehicle buying experience we have ever had. I will highly recommend this dealership.
to early to tell
by sander from Leonard
October 6, 2018
meet the requirement what i was looking for, plenty leg room and comfort with the v8 power ,,had the low miles also, which made it a nice buy
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
Best vehicle we have owned
by Sherry from Watertown, New York
November 19, 2018
Our GMC Sierra was purchased new. SLT with All Terrain package. 30000 miles and no problems. Super quiet interior and rides better than any car we have owned.
Rivard's personnel are always friendly, courteous, professional, knowledgeable and efficient. It's why I continue to drive almost an hour from my home to have perform the service I need.
Best Value Vehicle
by ValueReviews from Muskegon, Michigan
November 6, 2018
The 2016 model year is the best model year, with modern but aggressive design and all the tech you need, without the expensive and unnecessary options of the 2019 models.
I've driven mine for 40k miles without the slightest issue.
IMPORTANT: I would highly recommend the cloth seats, as they are more comfortable and heat faster than the leather option (not to mention they're cheaper)
Done business with Rivard for 16+ years. Honest, reliable and treat you like family. Have always gone above and beyond on their after the sale service. Trust them completely and all of their staff are TOPS.
Looks great and has a surprise under the hood
by RSJ from KOHLER, WI
November 28, 2018
It's a truck. But it's also so much more than that. The seats are comfortable, it has all of the latest electronic features, and it's pretty as can be, but the best part is the 6.2L Engine.
Not for the faint of heart.
Had a very good experience for my car servicing at Rivard. My service advisor, Carlos Vargas, is an excellent Advisor and provided timely feedback and a good customer experience.
Best truck out of about 25 that I considered.
by LLL from Dallas, Texas
January 11, 2019
This 2013 GMC Sierra SLE rides like a luxury car.
Low road noise, smooth ride, great features, looks good, and is very comfortable.
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