I have worked with Tony Foos now on 7 of the last 8 vehicles and will continue to as long as I and looking at a Buick or GMC truck. He is responsive, not pushy, and easy to work with. But everyone at Joyce is friendly and accommodating including the service dept.
Currently we have been shopping for a car for my fiance which is a slow process and while I can't say what she will ultimately pick I will say during this Tony and Joyce have been exceptionally accommodating to her decision process as well as our questions and indecisiveness. My experiences at some other dealers have not been nearly as fun or pleasant and definitely alot more work.
Also after purchase experience is just as important and after my recent first experience in many years at a non Joyce service dept I have realized I may have become spoiled by them.
If you are looking for a GMC or Buick put these guys at the top of your list.
Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
Though we had to travel all over to find that best car at the best dealership. Found a gem less than a mile away. Best value convertible of all the premium cars was at Sims. Bought a Cascada and get compliments on its style usually every time we we go out,..For real. We couldn't take delivery because new concrete was just poured. They kept it for three weeks mostly in the showroom even though it possed serious sales issues. Would recommend Sims in a heartbeat. Oh by he way...,the 19 seconds to open or close the top is awesome ¿¿¿
I looked at cars.com found nice car interested in.dealership super fast response,told me about car,gave me idea of payments based on my credit score,and said I could drive the car home following morning in which was a over all great experience.
We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.
I went to several different dealerships and was treated very poorly.
I stopped in to Medina Auto Mall.. Right from the beginning they were very friendly and answered all my questions. Me and my wife ended up buying a used van and we would definitely shop there again.
Facility is extremely well maintained and managed. Staff was very professional, helpful and responsive. Always a pleasant and positive experience.
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