Service by the local service rep was good. Unfortunately, Ford Motor Co inability to supply appropriate parts for repair results less than satisfactory outcome that is beyond the influence of the local company.
The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.
Our used car purchase went very well and fast. There were no funny numbers games or unkown fees. We knew the price we were paying before we sat down. Great experience. We recommend everyone to Bolton Ford.
Always friendly and very speedy repairs! The service department was great when I had my escape towed in due to lack of power steering! It was fixed in two days! This includes the weekend since it was late Friday night!
I had been to several call lots that day looking for a new or close to new mid-size suv and no really wanted to help me, I knew about what I wanted but no one wanted to walk out on the lot and some even walked past me to help someone else. I wasn't being picky,(I sold cars for three years many moons ago.) I went back home and decided to get online and seen one that I thought I might like so I rode over the next day looked at it and decided that is the one and all I needed was them to have after market leather added , in which they set up a appointment that was convenient with me , picked up the car and returned it. I had locked myself out of my car one time and it was local, they were also closing,but one of the guys in the service department came by with out a fuss to unlock my car. I was very Thankful!! When I get my oil changed its always pretty fast.
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
The sales person was very helpfull and provided carfax, which helped make the purchase. Originally the vehicle was miss stated as for the year model, but the sales group has gone out of there way to make sure my wife is satisfied with the vehicle. 2007 Hummer H2; advertised as a 2008.
I would recommend the dealership to anyone in the future.
Best car buying experience, bar none. By far the most professional, courteous and knowledgeable dealer. Great selection, great people, hard to ask for more, yet, McCarthy’s Auto World went above and beyond all and any expectations.
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