Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
I am a patient person, but almost a year after I purchased my VW, my patience is gone. I am still waiting on Frank Rowley to fulfill his promise of switching my spare tire to a full size. As I have always had full size tire spares, and that was a condition of my purchase. Frank has made every excuse, but ultimately has completely failed to fulfill his promise. The latest excuse is that a full size will not fit my spare storage, but he would continue to look for one for me. Really? No one knew that a year ago? And if it will not fit, why continue to search? My recommendation for purchasing a car from Frank Rowley is get absolutely everything in writing. That was my mistake. I wish I could take back the glowing review I wrote in January 2018 when I actually trusted Frank.
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
by Banjo Bob from Mount Gretna, PA
December 1, 2017
This is my third GMC truck and with the Denali package, the most attractive. I bought the third truck because the first two were so reliable and long lived. I’m looking to many years of luxurious reliability.
My new car experience was smooth from beginning to end. Carter helped me, a senior citizen, understand which features would be best for me and which model would suit me well. Definitely will consider going back to Runde’s.
I feel I got another good deal for my 3rd time buying from you! I’m glad I stayed with your dealership for the great customer service I have experienced in the past.
it's what i wanted and needed
by john b. from HAMBURG
November 13, 2017
has the power and room i need to haul and general use around home and business. has the power and room to get the job done. gas burner no need to worry about d.e.f . researched engine reliability and found out it is rated at the top for reliability. i also had friends to back that up. good price and good truck !
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
Friendly people. Honest about the truck they showed me. We did not make a deal, but I appreciated their time and honesty. They were not able to give me the amount for my trade in that I was looking for.
by joekoz01 from carmichaels,pa
September 21, 2017
test drove both the 6.0 and the 6.6 diesel, and the diesel won hands down in performance and fuel economy. very impressive, I would recommend the diesel over the gas, very quiet running
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
LOVE my GMC Sierra 2500HD Denali!!
by Denali Lover from Farmington, NM
December 20, 2017
This truck is heavy duty with a Duramax diesel engine and Allison transmission. It is very comfortable to drive and ride in as well as has many amenities - even a 110 AC outlet for my laptop! I would highly recommend, 10 stars!!
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
It’s already paid for itself
by DocMurf from Ellington, Ct
October 20, 2018
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
2017 GMC 2500HD Duramax
by Anna from Robins, Iowa
July 30, 2018
We just purchased the vehicle(used). So far, we are very pleased. It is nice to look at, inside and out. Mechanically, it runs real nice. Has quite a pick-up when you hit the gas. Mileage is awesome for a truck this size, @20 mph on the highway without towing. It has been quite a few years since we have looked at diesels and I have to say it looks like some of the typical diesel quirks I remember have been worked out.
I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help.
Just wanted to thank Nicole and the mechanic for a job well done.
by Randi from Anna
March 4, 2018
We LOVE our new Sierra! It's just what we wanted and the drive is so smooth. We have already used it for fishing and about to use it for our camping trip!
Initially a little slow to email requests. Telephone and in person responses proved to be much better. Sales rep very personable, informative and responsive. Overall experience was great.
by AWESOME from south dakota
January 23, 2018
Needs a straight axle in front for me to be considered reliable in all conditions. Independent front suspension is to weak for any real work of paved roads. Otherwise I really like it and will probably buy another one.
Was not used to being treated like a valued customer.
They have renewed my faith in having a good experience with sales and service.
Special shoutout to Gary Leroy ( Sales) for not wasting my time and service for treating you like they care!
Best value in pickups that I have owned.
by Floyd from Apple Valley, MN
October 24, 2017
The pickup is an excellent value for a company truck. I purchased the gas engine option and it has plenty of power for my towing needs.
Shopped for a car I would love and my salesman quickly showed me why I'd rather have a Buick by pointing out the many features. Seating was comfortable (driver and passenger), the handling and turning radius was what I was looking for.
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