I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.
My experience with Freeman Buick GMC was a breeze. I was helped the moment I walked in. I was in and out in less than 2 hours which is the shortest amount of time that I’ve ever spent at a dealership. From the sales department to the finance department the employees were friendly and extremely helpful.
From beginning to end I had a favorable experience buying a used car. I was met at the door by Les who found the car and took me for a test drive - really enjoyed his casual manner telling about the family-owned dealership. We agree on a price and I met Manny who took me through the financial paperwork. My 13 year old granddaughter had come for the test drive and was a captive audience. Manny interacted with her as much as he did with me. She enjoyed the entire process as did I.
Les and Manny were positive, helpful and were straight up with me. I am grateful for the car and the memories of how I acquired it!
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
Loved this dealership and the ease of the process. Jeff, Gerardo, and Michael were on point with everything and all had easy going demeanors allowing my wife and I to feel comfortable and right at home. Definitely would recommend to anyone looking for a family owned place that does it right!
Came here because of the reviews and they did not disappoint. No pressure environment, great customer service over all an outstanding experience. Dora was our sales rep. She saw what we were looking for and helped us throughout the way. We love our new vehicle!
First class dealership. Jimmy was wonderful very personable and professional. He made my buying the car I wanted an easy process. He went above and beyond by delivering the car to my home more than an hour away from the dealership. Thank you again. I love the car .
Eugene was great, he???s very knowledgeable, nice person, so patient,. Buying a new car with all the technology can be intimidating,, but Eugene explained everything to me, he is so patient , he spent a lot of time making sure I was comfortable with all the gadgets, , and now I???m having so much fun with my new Eclipse. Cross sel. I love it !!! Everyone at Hurst Autoplex is so nice & helpful. I definitely recommend Eugene Garcia & Hurst Autoplex Mitsubishi
On the journey to find a pre-owned vehicle for my family I came into contact with Hurst Autoplex Mitsubishi. From start to finish Jacques gave me exceptional service, he was very informative and helpful getting everything completed very quickly. Upon returning to view the vehicle I learned that in fact I was getting a brand new vehicle! I am ecstatic! I cant say how grateful I am to be getting i new car. I will recommend Hurst Autoplex Mitsubishi to all my friends and family! You guys are AWESOME!!
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
I bought this terrain for my mom she brought it in to get the tires checked and while they had it they checked absolutely everything for her topped off all of her fluids gave her a car wash and treated her like she was a queen I am very thankful for that I recommend you to everybody and so does she you are a very wonderful company and I am very proud to call you my company when I get ready to buy another vehicle I will be back and we were commanded you to all of our friends are family everybody we know we have recommended you and will continue to do so
I'm first time buyer they were so professional experience was great so again I highly recommend hiley they made me a great deal on my brand new 2018 gmc Sierra thanks hiley
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