Sales lady brooxie did a wonderful job communicating with me about the car.i drove 160 miles to test drive car.price was right .i had cash in hand.Manager fumbled the ball on the one foot line.by not coming to some agreement on getting the car to my house.His only suggestion was was for me to drive back home get my daughter and drive back to atlanta from greenville sc .to get the car home.welli took my money and drove back home.Thank You!!!
I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.
Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Jim Ellis Chevrolet is a straight-forward dealership. There were no gimmicks and no games played as is common at many other dealerships. They didn't waste my time and were prompt and courteous at getting back to me on the phone with a quote. I was met with friendly and courteous staff at the door who guided me through the process to test drive and purchase my new pickup. I will definitely be back for future purchases.
Absolutely the best ! Wouldn???t look anywhere else !!!
by NONE3 from DealerRater.com
December 3, 2018
Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!
After researching cars online and visiting multiple dealerships, my husband and I wanted to make sure we did our due diligence before purchasing a new vehicle for our growing family. I decided to visit Carl Black Roswell with my 4-year-old and infant, specifically to look at a Yukon. I described what I was looking for and Nick brought a car to the front of the dealership within minutes. He made it easy for me to check out the car, ask questions and demonstrate features on the vehicle, all while entertaining my boys and making us all feel comfortable (and without pressure). The dealership even had a bouncy house and popcorn available which made them excited to stay. We decided to test drive the vehicle that evening and came back to buy it the following day as the Yukon had what we were looking for and Nick was very helpful throughout the whole process. We would highly recommend Carl Black Roswell for a family-friendly, pressure-free car buying experience.
Friendly sales staff, answers all questions, easy process
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