Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
My new car experience was smooth from beginning to end. Carter helped me, a senior citizen, understand which features would be best for me and which model would suit me well. Definitely will consider going back to Runde’s.
There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.
I just bought a cream puff 2001 dodge pick up with only 26,000 miles on it. It could not have been any closer to what I wanted and in much better shape than I could have ever anticipated. Victoria was so helpful and kind through it all and I thank her for her help. I love my new buggy and I am so lucky to have found such a quality truck.
These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
We had a very nice experience at the dealership. Cory greeted us and handed us over to Rick. Rick pulled up 3 different colors of the same vehicle so we could pick the right one and Dennis in finance did a great job explaining all our options there as well. We will definitely be back in the future.
Both Kathryn and Laura provided friendly & professional service while servicing my 2017 Seirra 4×4. My truck was previously waiting for 4dys untouched at the dealership I purchased it fromthough I was told it was being triaged. Kathryn understood my frustration, kept me informed and had my truck repaired all in a timely manner within a couple of days. Their honesty and excellent service gained your dealership 2 new customers. I will now have all my service and hopefully future purchases at Nyle Maxwell in Round Rock.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Outstanding sales person award should go to Haley Botz . I saw one truck online and she pretty much had a deal together before I left for a 4 hour drive . She did so much work negotioting for me without even knowing if I would come buy the truck. Then when I got there I saw another truck that caught my eye , she was amazing with her attitude and went back to helping me with negotioting a fair price for us and her company . She has a way of creating a deal with out the" pushy sales pitch " because her attitude was amazing I would definitely go back and buy another vehicle from her .
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