have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 5, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
Mr. Lawrence Martin and Mr. Bob Lang were amazing. In the beginning they made me feel like more than a customer. I was treated with respect and dignity. I love my new 2018 Buick Encore. I would highly recommend Darrell Waltrip GMC to all of my family and friends. Once again thank you Mr. Lawrence Martin and Mr. Bob Lang for all of your help. Darrell Waltrip GMC has gained a customer for life.
Bob went above and beyond to help find the perfect car for us. We originally came in to buy the GMC Acadia. He listened to our needs and pointed out the Acadia has a very small cargo area compared to other models. He recommended the Buick Enclave. We looked at it and liked it however we still wanted to look at other vehicles. Bob spent several more hours showing us the GMC Yukon and pre-owned Suburbans. In the end his recommendation was spot-on, the Buick Enclave is the perfect vehicle for us. He even had a crimson red unit with sunroof in stock, exactly what I was looking for. Roll Tide Roll!!
I literally could not have made this transaction without the help of Ronnie and Calvin. Ronnie went the extra mile being proactive before I came to the dealership. He helped me find the perfect car for me and was very patient and customer oriented. Both Calvin and Ronnie were very friendly and helpful. You guys made car shopping easy for me under my circumstances and I cannot thank you enough. It's been a while since I've really enjoyed driving a car and now I do and am very happy with my purchase. Thanks a bunch!
Ronnie Bonavita is not only a great salesman but also a kind person. When I sat at his desk I was literally shaking. Mr. Bonavita took the time to ask how I was feeling and why? He also reassured me that the process would be a pleasant one and it was. The staff was friendly. I already recommended this dealership to a friend.
Parks truly cares about their customers. I have bought a few new cars over the past 3 years and this experience blew all other dealerships out of the water!!! Sean Brink is an incredibly knowledgeable salesman and really helps you to understand the pros and cons of all the cars you have questions about. We drove from 2 counties away for a specific car and now we won’t shop anywhere else. Parks cares about you as a client even after the sale has been made. If I could give 6 stars I would!
Just picked up a brand new 2017 GMC Canyon All Terrain yesterday evening. From beginning to end this dealership and the staff made my time there outstanding . Robert Rogers and Wayne Webster both made sure I understood every single in and out of my deal. I worked in the industry for 2 yrs and I can tell you experiences like this only happen when the people you work with truly care. Thank you so much Parks Motor Sales !!!
Great to deal with such a great group of people in such a positive atmosphere. Robert and his crew do a tremendous job of building a relationship with the customer, instead of just looking at them for another sale. I truly feel the approach at Parks Motor Sales is to develop a customer for life! Very refreshing in today's world.
Mitch was awesome, best car buying/lease experience I have ever gone through. He deserves a bonus for putting the customer first! We will only shop at Parks from now on. Thank you to Mitch and the Parks team.
Everyone we spoke to in the service department was very professional and honest. The guys were attentive to our concerns about our out-of-warranty vehicle. Our vehicle was diagnosed thoroughly and the repairs were completed quickly. Wonderful experience.
We are so thankful for the folks who work in the service department! We had the pleasure to meet Marty Gulley (and others) who walked us through each step of the process. In addition to our purchasing wiper blades, having the routine service done, they were also able to find the cause of a leak in the a/c system and repair it in record time. Due to our afternoon appointment at this dealership and the extensive repair that was necessary, we were loaned a marvelous GMC Terrain until the following morning so that we would not be without a vehicle in the overnight hours. Our 2011 GMC Terrain was all set for our pickup by 8 AM the following day. That was amazing! Thank you!
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