Steve Cantrell at Shortline GMC in Aurora was fantastic! We moved to CO from TX in September. We wanted to trade our GMC Sierra for something with AWD and smaller. He was very knowledgeable about the Terrain we were considering. It did take several weeks before we were able to return for a test drive and make the purchase. Steve was very patient with us. He made the entire process painless.
It was the right car, and it was the right time to purchase. I really do love my Buick Encore, and was so glad to time it with some great incentives. I also am very happy with the peace of mind that the extended warranty gives me.
Steve, Nick and Lisa were great to work with even with the merger/buyout they navigated it well and I felt very at ease with each step of the process. My send purchase with the Suss family but met the new owner of Shortline very nice as was the new folks in finance. Great overall time. Thanks to all that made a difference to me.
We’ve never purchased any Chevy products before but this dealer changed our minds.
The entire experience was great.
Anne Richardson was very helpful and certainly not your “typical “ car salesperson.
No pressure, simply gave us information but didn’t push.
Financially, the cost and terms were surprisingly reasonable.
As exciting as it sounds, buying a vehicle can actually brings a huge anxiety and frustration. Perhaps like many others, I dreaded going to any dealership and talking to any car-sales person. This dealership (King Chevy in Longmont) totally changed my perspective! We test-drove the same car more than once, asked many questions and took our sweet time to think about. Through the entire process, everyone was very respectful, knowledgeable, and genuinely helpful. I did not feet pressured, tricked or manipulated. My thanks to David, Roberto, Mike, and especially the Finance guy (Tim?). I am glad that we have an exceptional dealership in Longmont!
Needed a used car and we found it there at King and Richard our salesman was real real good at getting the car cleaned up service and in out the doors so we just we thank them for a good experience thanks
I take my utility sports vehicle to Alpine Buick on a regular basis because of the outstanding service provided by the Quick Oil Lube Department. I also receive the same type of service from the repairs department, if my vehicle requires repair. Great job, technicians!
i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.
I bought a used car and after signing the paperwork was handed one car key. I use the cars I buy (8 new and used cars in the past 3 years) for our business so I need two keys. I was told by the sales person that he would take care of it, which after many calls and emails, he has not. A sales manager basically said "you get what we get when we receive the car."
I have never bought a car, new or used, from a reputable dealer, and not received two keys. The fobs are not cheap so I guess they decided that if they ignore me I will just go away.
When my trick wouldn't start they quickly found the issue and had a corrective action. The then found a coolant leak and a weak vacuum pump. They got the leak under warranty and worked with me on the vacuum pump. The truck is running great and stopping much better. I did not feel as if they were just looking for work that really did not need to be completed just to get more money.
Very happy with the experience at AutoNation Buick/GMC. It was fairly quick. I would be happy to shop there again. Friendly great guys.
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