I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
Me n my family went to 4 different dealerships prior to going to beck n masten. All 4 of those experiences were awful and discouraging. We have always passed by beck n master and loved the inventory we seen. We decided to go and just try and see what happens. We pulled in and not even 10 yards within the driveway there was Rafael (our sales rep) waiting to help us on a golf cart. We weren't sure if we would qualify or not. Rafael went above and beyond to help us. He let us know our different options and what would be best for us. He made us feel like we were part of the beck n masten family. I would also like to extend a big thank you Carlos Contreras (financial manager) for helping us close the best deal for us. Beck n masten is truly the best. I would definitely recommend everyone to go. Thank you so much from me and my family.
Rafael Benavidez is the most HONEST AND HUMBLE SALESMAN I KNOW!!! There isn't a more honest salesman in Houston! Not to mention a Family man also! Highly recommend coming to see Rafael 832-744-5589 YOU WILL BE GREATLY PLEASED !!! I PROMISEE!! COME SEE HIM AT BECK AND MASTEN PRE OWNED SOUTH!!! THANKS YOU SO MUCH RAFA! GOD BLESS!!
I was able to drop off my truck and discuss the work required with my service advisor, Gaby. Pricing was explained and the scope of work reviewed clearly. i received my truck back later that day and it was even washed for me. thank you
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!
spoke with Anthony Marx on phone and told him what I was looking for .he got back with me and had found 4 vehicles to look at, went to dealer ship Drove the first 1 in witch I purchased. Great guy and professional.
My sales associate Byron was a very nice well spoken man who made my first time buying a car relatively easy when i thought it would be way more difficult. I highly recommend him and the whole facility
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