Butch Shearer and Eiji Pollard made this car buying process easy and smooth. I felt that Butch really listened to what I wanted in a vehicle and was genuinely interested in helping find the right vehicle for me. Eiji made the finance portion easy and quick as well. Friendly, patient and professional. Highly recommend Henry Brown GMC and make sure to ask for Butch Shearer!
This is my 3rd new car from Coulter, that in itself says volumes. Allen was great as always, our 2018 Terrain is wonderful and sits nicely next to the Acadia Limited I bought the last time. I highly recommend Coulter to anyone wanting to purchase their next vehicle.
My experience at Henry Brown Buick GMC was wonderful. Dwayne was friendly, professional and efficient in getting me into the new car that was perfect for me. I would 100% reccommend going to see him, the dealership and also love Buick and GMC brand. Sante in finance was so friendly and also fabulous!
by Valued Customer EVERGREEN TURF, from Chandler, AZ
November 4, 2018
We have bought 4 vehicles here the last few years. No hassle, always a competitive price, and never any pressure or going back and forth with multiple people to get the deal done. On top of that, there service Department is always Professional and quick.
The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
Keith, my salesman,was friendly, helpful and professional through the whole purchasing process. He made me feel like he was on my side. When a few problems popped up, he made sure that they were all resolved to my satisfaction.
I was here for an oil change while on a long road trip--I was promised that my email wasn't going to be bombarded with email from you guys--well they lied! This is like the 4th or 5th email to review you.
The lot is nice with good inventory--your CRM needs adjusting to not constantly be bothering a customer that lives 1800 miles away and likely wont be back.
Please make sure this is the last contact to review your business or they will turn to very unhappy.
I have been buying cars for 50 years and this was by far the best experience so far! James Cooper was extremely easy to work with! He listened to my wants and needs, found the exact truck I wanted. Then made making the deal easy to understand! Thank you so much for the great experience!!
Darrell was a great non pressuring salesman. He let us take the time we needed to find the perfect car. Once we decided on a Terrain the management and finance department was also great and had us in and out quickly. Would recommend if you looking for a new car and ask for Darrell.
October 31, 2018 was our second time purchasing from this dealer and it was absolutely amazing, quick with as little stress as possible. Darren Stewart did an amazing job in making everything work. Thank You
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