Every time I come here it has been an exceptional experience, not good, not great, but Exceptional!!! This is the best consumer experience I ever had from the process of purchasing the vehicle to servicing it!
I hate going to dealerships but my lease was coming to an end, I needed to get into a new car I hated the car I had I wanted something bigger for my family. As I walked up to the dealership I was greeted by Mo. I explained to him the car I had and what I want car,payment,money down etc..All at once just to get it out of the way. Mo told me to look at two cars and I test drove one I feel in love with the GMC Terrain. Now you think the hard part.... well it actually wasnt at all Jason the new Manger came over give me I great price and the process wasnt too long at all. Mo was such a great help and I would truly recommend everyone going to him at the dealership.
Excellent from first entry to driving away in my new
by Sherrie71 from DealerRater.com
November 28, 2018
Very friendly, knowledgeable, and patient. Mr, Brahm Alexis did everything he could do to help me get the exact car I wanted. He always was very kind too. I had no pressure from him. It was a very enjoyable experience from beginning to end. Your entire team made me feel very welcome at all times. I have leased 3 Buicks from the Coral Springs dealership - 4 total Buicks.. That tells you that you all are doing the right things to serve your customers!
Sheehan Buick is first rate. In have been working with this dealership for at least twenty years. During that time I brought and/or leased Pontiac's as well as Buick Regal's. They are all professionals who are truly interested in working with the customers. Jeff is a true professional who goes out of his way the ensure the best possible service as well as working with you. Over the years that I have been dealing with the Sheehan, I love that there is no pressure. I would also like to recognize Matt who works with you on the finance side of the purchase. Again, another true professional.
Jeff is a Super Star!! I have been doing business for over 30 years. I leased my first car with you from Sheehan Leasing , Doug Putnam was the leasing Mgr. We renewed our relationship with you 3 yrs ago and since then you have provided the best service out there. My experience with Jeff and Mike in the Financing Dept was outstanding. All the documents were ready when I arrived and it was a excellent purchase experience. I love you guys. Robert (Bob) Gindel PS and I love your Chai Tea
Doral Buick GMC is the best dealership in Miami,Fl
by janet42 from Miami, Florida
June 16, 2016
Hi, my name is Janet. I went today for service on my 2014 GMC Terrain and Benny Pereira was very courteous, friendly, helpful. He took care of my car IN A VERY EFFICIENT WAY. I was very happy with his help, while I was waiting for my oil change I decided to go inside and see the beautiful collection of cars they possess. Then came Mr. Juan Dominguez, the dealership manager and made me an offer of a 2016 Buick Enclave that I could not resist. He is amazing. The Sales and Leasing Professional who took care of me was Yosmel Tundidor. He was great. He was very helpful as well. These gentlemen work in a team to offer their clients the best service in town. I can only say one word in reference to these three men and the rest of the staff as well and the finance Department too. They are excellent, friendly, energetic, and passionate for their work. It is extremely difficult to find a place in which the environment of the employees are as amazing as they are at Doral Buick GMC. "Thanks" I am very happy with my new car again.....I appreciate all your help. I will refer this dealer to all my friends..... You guys are the BEST.!!!!!!!!!!!!!!!!!!!!!! Thanks again..............
I want to thanks Carlos Romero (Finance Manager) and Rae Torres (Sales) for the great experience that my family and I, had last weekend at Brickell Buick & GMC. They provide us with outstanding costumer service leasing the Acadia 2014. Carlos and Rae went above and beyond to provide us with the best deal possible for us. We came from Port St Lucie (2.5 hours away) all the way down to them because they were the only ones that give us the best offer possible in the market... Very happy with them and I'll definitely recommend this dealership for all my friends and family. Thank you guys!!!!!!! I just want to add something else to my review. When I said that these guys wen above and beyond, I meant it..... Last Sunday was Easter and I came to Miami from Port St Lucie. I need to pick up some floor mats for my new Acadia and Rae decided to come to the dealership (they were closed for Easter) on his day off, on Easter and wait for me to hand deliver me the new mats. I just can't find a words to describe the GREAT PERSONAL CUSTOMER SERVICE from Rae. You guys just won a loyal customer forever and a big fan for Brickell Buick & GMC
I was very nervous to get into another loan and Igor was so helpful, so informative and available to me for whatever was needed. I was very thankful to have someone on my side every step of the way, even afterwards. He is a stand-up salesman and the dealership was warm and welcoming. They were very pleasant to my dog who joined me on this journey! I am very pleased and satisfied and I would recommend Sheehan for all your car purchasing needs :)
Kelly Shirley exceeded my expectations when purchasing a vehicle online. He is an honorable, honest sales person who was accurate and detailed in providing me online information in order to make an informed purchase. He was able to accommodate my needs and make this purchase a pleasant experience and achievable. I would highly recommend him going forward, and will use him again if I need another specific vehicle purchase. This was one of two outstanding vehicle purchase experiences that I???ve had in 40 years, thanks Kelly for making that happen!
I have bought and leased three cars now at Sheehan and have always been 100% completely satisfied. Price is always righr and service is always exceptional!
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