Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
We were greeted by Mark he started the process,next Angelo helped with the test drive and explanation of all the car features,satisfied we purchased a car,Financing Dept. was Great also,Good Team Work thank you all,for Good Customer Service
There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.
Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer. I will always have my Yukon serviced at the dealership because of those two people.
Sales lady brooxie did a wonderful job communicating with me about the car.i drove 160 miles to test drive car.price was right .i had cash in hand.Manager fumbled the ball on the one foot line.by not coming to some agreement on getting the car to my house.His only suggestion was was for me to drive back home get my daughter and drive back to atlanta from greenville sc .to get the car home.welli took my money and drove back home.Thank You!!!
We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.
As a disable veteran and senior citizen I can honestly highly recommend Rick Hendrick GMC. After being at two dealerships that were all “high pressure”- the people at Hendrick's is like being among friends. Cameron understood I did not want to waste time and nor did he steal my trade-in key to hold me hostage. He approached my needs with a defined plan to get me “what I wanted” because as he explained it, he makes NO COMMISSION- he is there to serve the customers- Thanks to all the great people I met there and their finance guy even got me a better rate than my credit union.
Appeared to be poor communications from the advisor to the mechanic. Since I purchased the 2014 GMC SLT Truck new I have participated in having a GMC Dealer change the oil and filter. The only difference is that I supply the Mobil 0-20W full synthetic and a Wix oil Filter for ALL oil changes. The 2 5quart containers were in the back seat along with the filter. This is communicated to the advisor and the advisor adds this information to the work order. This time the mechanic did not use my Wix filter. The reason given by the advisor is that the mechanic had changed the filter before he saw it. Some how the communication did not work? This visit the A/C had failed and a new condenser was installed for $1,142.87 + $30 service charge.
The experience my husband and I received will be one to remember, in a great way. Things started out rough due to a few minor hiccups. However, a few team members were able to get the issues resolved. In a timely and professional manner, the team members at this locations went over and beyond to ensure we were completely happy and satisfied. We will definitely return for future services and highly recommend anyone reading this review to visit. I will like to thank the following individuals for providing great customer service: Cameron Jackson (Salesman), Chase Manning (Finance Manager) and Tracy Whitmire (General Manager). My husband and I are truly appreciative or your knowledge and hard work. We are enjoying our 2018 Sierra 1500.
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