I leased a new Buick LaCrosse with Dave Kern as my salesman! It was a wonderful experience during the buying process! I also have to say - I was in an auto accident about 2 months after I brought my new car home and Dave made sure to help take care of me! He helped with getting my car to the auto body as well as any questions / concerns that I had! I would highly recommend Sundance and Dave! Thank you for the all around care!!
by Yanta-taggart, Diane Marie from Flushing, Michigan
July 14, 2018
There is a girl in the GMC service department that is always pleasant and great when ever I come in. She is extremely helpful . I hope she is paid well. She does an excellent job at greeting people and is very knowledgeable and helpful.
The person who serviced the car was in such a hurry to leave that he failed to do the required service. The service manager finished the job for him. I was also surprised that the service I had asked for experid when the warrenty experied on the car. I thought I had two oil changes left but had to pay $69.95 for the service.
By chance I happened to get Bryan B. As my salesman. I couldn't have been happier with my service. Bryan kept me in the loop and informed the entire process. I was not very educated on the used car buying process but he made it easy. Personally I felt I kind of got to know who my salesperson was. I didn't feel like I was just another sale under his belt.
Bryan went above and beyond for me and I know he would do the same for others.
I can see why he was the best salesperson of the year 2 years in a row.
Randy Wise Buick is a great place to buy a used car and from my experience it is because of my salesperson.
Aaron Walton at the Fenton used car location made the buying process so simple and easy! He handled everything for me via phone and text and was able to have everything ready for me to sign and drive off the lot. He really takes into account customer service, speedy service, options you may want to look at, and more. I couldn’t have asked for a more smooth and pleasurable buying process. I would highly recommend him!
Are you kidding me...Dropped my truck off to get it fixed from an accident...was greeted & taken care within 15 minutes...Ken Paulson was professional down to earth and through ...I was treated with respect & felt like I was a friend. There were problems ...but Ken handled the situation as a pro should...He went above & beyond my expectations...definitely will give Kenny & Randy Wise a 5 star word of mouth! Thanks for your promptness & concern with my vehicle!
Peace be with Ya'll
You Guys are good!
Because I would only buy a car from Oliver Hackney the most professional salesman I also have my car serviced at Randy Wise. I never feel that I am being taken advantage of because I am a female in a man's world. Within this past year I recommended Oliver at the Randy Wise Dealership to two female friends who both bought a vehicle from him. Everyone is so professional.
Thank s to this dealership for the call and the explanation for my extended wait for the service on my truck. This showed me that there are auto dealers that put their customers first on their list. Thanks again Joe D.
Jason Fluery/ AlSerra Auto Plaza is a wonderful salesman. He was very patient and listened to every detail and searched until he found exactly what I was looking for. He went over and beyond to make it happen! I appreciate all the hard work and extra time he put in to get the job done! I had a ton of fun working with him!! My experience was awesome! I'm so happy with my new ride! Way to go Jason! You Rock!
I've been a couple times for service but this last time my truck was hit and it was pretty bad they took excellent care of me and it was fast extremely fast and it looks beautiful amazing both sides and back I couldn't be more impressed I would highly recommend them the people there are extremely helpful the service department in the body shop is amazing please do not let these other negative reviews affect your decision go try them for yourself
Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY.
A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!!
Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?
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