Went into get an oil change and it took almost 3 hours. They found a recall and took care of that but there was no communication as to what the recall was. I had to ask and even after asking I didn’t get a very clear understanding of what that recall entailed.
This is the second car we buy from this dealership with the amazing assistance of Kevin, who always goes above & beyond to get us what we are looking for. He's very knowledgeable and his confidence makes the whole experience excellent from beginning to end.
I came in thinking they would be horrible like everyone else. But they were friendly and it was a very pleasant experience! They made it clear that they dont work on commission and it showed. They worked for hours with me to get the best deal possible. I am so thankful and honestly had fun while I was there.
My Salesperson was Muhammad Moghul, very honest. I would consider buying another car from him. Car was everything I was expecting and more. He took the time to walk me through everything and make sure I was comfortable with the car. All I can say is I would buy another car from this dealership and yes I would definitely recommend them to a friend! I LOVE MY NEW CAR (Cadillac XT5)
Pricing was good. Trade in value was good. Sales staff was knowledgeable and helpful. The over all experience is about the best that I have experienced over 35 years of buying new cars. We were in and out within about 3 hours which is very reasonable.
We recently had a good experience at Capitol GMC in San Jose, CA. Our salesperson Kevin Garner was helpful, knowledgeable and even a little funny. Although the process took longer than we would have liked, the experience was positive. By the end of the day we had a nice, new GMC Acadia at a fair price.
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