Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
Paul Rosenberg was an excellent sales associate. Very helpful in trying to match vehicle to my needs. Very honest and responsive. I've been looking at many different types of cars, visiting many dealerships and Paul stood out from all of other sales associates I have been in contact. Highly recommend dealing with him if looking to buy a GMC or Buick.
Bill Heron, and Jason were true gentleman. They made the whole buying experience
Something I enjoyed, not dreaded. They helped work with my pricing, trade in and
Financing goals. I would definitely recommend Peruzzi to anybody in the market for
A Buick or GMC car.
Employees are always friendly and courteous! All of my appointments have been easy to make. The service is always done in a timely manner! Great service department!
Not sure why they are selling greeting cards and candy ( besides the vending machines) but it seems a little tacky, just my opinion
Called and scheduled service a week in advance with the intention of waiting at the dealership for the service to be performed. Arrived on time and was promptly processed. I was advised in advance of the expected cost of the service that would be performed. Service was performed in a timely manner. The only complaint I have is the constant suggestion by Peruzzi Service Writers to have a throttle body cleaning performed. GM suggests to perform the service every 15,000 miles, Peruzzi suggests it every service visit (5000 miles). I've used this shop for preventive service and selective repairs for eight years and feel good about the experience overall.
I dealt with John Rider from Bergey's and he assisted me throughout the process, showing me alternatives at all my price points. At the end of the day I got the car I wanted at a very fair price. Great experience!!
Not your typical dealership. This family friendly dealership makes car buying stress free. We just purchased a GMC Terrain here and the process was so smooth thanks to John Rider and his team. I sent an email requesting a quote, which John promptly replied to. I spoke with him on the phone and he set up all the financing with the business manager. By the end of the day we were driving home in our new vehicle. I would highly recommend Bergey's and make sure to ask for John Rider. This was the easiest car buying experience I've ever had.
Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
I'm located in Missouri and found the vehicle equipped like I wanted it on cars.com and contacted dealership. Had good communication from and received prompt service from Frank Barry, who made the long-distance transaction painless on the purchase of 2018 Escalade Platinum.
Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
I had a great experience at patriot Buick when shopping for a car. The salesperson, Walt Kuch showed me several cars and let me test drive as many as I wanted. The other employees who helped with the paperwork and other things were also very professional and friendly during my visit there. I am happy with the new Encore and love the color. Overall it was a great experience with no pressure to buy.
Attention to detail, great customer service and great follow up. I would highly recommend Patriot Dealership to my friends and family. They are very good at what they do.......Making people happy
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