Jim was ABSOLUTELY wonderful. No wonder hes been there for 20yrs! Also, the staff in whole was great. The after hours pick up was very convenient. Leslie was very engaging and her joy was contagious! I will not use Faulkner for all my mechanical needs. Well done!
The service department at Faulkner is exceptional Jack Platt is professional and responsive. The waiting area is clean and very professional. I would consider this dealership if/when I buy a new vehicle.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
My husband and I had been to several dealerships that day. Mike McDaniel approached us right after we entered the front doors. I asked to see the Honda CR-V and he said he???d pull one around. I knew it was a sign when he pulled up in the exact color and interior I wanted! It drive great! He explained all the bells and whistles. And I was sold! They gave us a great deal on my trade in. Although buying a car is time consuming he made it as quick and seamless as possible! - Sophia and Blake Jackson (Woodbury, NJ)
Our experience was great overall. Mike was our salesperson and he was very knowledgeable and helpful. Once we found the vehicle we wanted and went back to finalize the purchase, Mike spent time showing us the new features of the vehicle and making sure we understood everything. Other staff in the building were very friendly as well.
Walked into the dealership to test drive a Ridgeline. Introduced to Mike and found a very him very personable. He was down to earth and not a pressure type salesman. I had done my homework by reading the owners manual before going to the dealership and found Mike very knowledgable. The sale went smoothly. Afterwards Mike spent a good amount of time going over all the functions of the vehicle. Good job
Eric - was willing to work around my schedule, and was able to assist me in getting the price for my vehicle to what I was able to afford by working around several options. He even had a few matchbox cars to keep my kids a bit occupied. As well, asssited with my outgoing phone calls for change of services with insurnace/OnStar service due to my deafness.
It is a rare family owed dealerships that prides themselves on great deals and excellent service. Eric went above and beyond to help us get familiar with all the new options. We had a very pleasant car buying experience and would recommend them to everyone. That entire staff was very pleasant and wanted to make sure we were happy in every way.
Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
I had a great experience at patriot Buick when shopping for a car. The salesperson, Walt Kuch showed me several cars and let me test drive as many as I wanted. The other employees who helped with the paperwork and other things were also very professional and friendly during my visit there. I am happy with the new Encore and love the color. Overall it was a great experience with no pressure to buy.
I dealt with John Rider from Bergey's and he assisted me throughout the process, showing me alternatives at all my price points. At the end of the day I got the car I wanted at a very fair price. Great experience!!
Not your typical dealership. This family friendly dealership makes car buying stress free. We just purchased a GMC Terrain here and the process was so smooth thanks to John Rider and his team. I sent an email requesting a quote, which John promptly replied to. I spoke with him on the phone and he set up all the financing with the business manager. By the end of the day we were driving home in our new vehicle. I would highly recommend Bergey's and make sure to ask for John Rider. This was the easiest car buying experience I've ever had.
The fellas at the service desk are the most pleasant, and always tell the best options possible!!
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