I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
Love the truck. Unhappy with the manufacturer
by Nick from Marysville , Ohio
March 25, 2018
I bought the diesel brand new. I could smell antifreeze in the front after a week.
The dealership could not find a problem. After 32000 miles I had a low coolant alarm. After 4 days and some help from the internet the dealer found the leak at the bottom of the radiator.
GM was generous enough to pay about $300 of a $750 bill for a problem that was there from the start. They gave me the illusion they cared and was going to give me more assistance. Nope!
GM vehicles have a problem with the radiators and the connections. I have read many strings at the truck forums regarding coolant issues. The radiator has no cap which causes it to be very hard to "burp" the system when one needs to change out a poorly engineered radiator. The last GM vehicle for me.
Easy and painless. Salesman was honest and a gentleman .
by Crash dummy from DealerRater.com
December 3, 2018
Have always dreaded the process, it was easy and I didn???t feel like I got pressured to buy. Richard was excellent and was attentive until we drove off
by Bobp from Tampa, Florida
December 25, 2018
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
my sales rep was Will Beard and he was very pleasant to work with. we feel like we bought a very dependable truck. when asked about previous owner and a vehicle report he furnished both within a matter of minutes. we went back a few days later to pick the truck up and everything was ready to go and we were in and out in no time. i would look to buy another truck from him again.
by GMC-VPLOW from WARWICK, RI
January 13, 2019
This truck has performed year after year delivering product and plowing snow with very little down time. We purchased the truck new and have maintained for 10 years.
i just purchased a vehicle this weekend from korey...
by kentucky born from DealerRater.com
May 29, 2018
i just purchased a vehicle this weekend from korey kearney and i love it. he treated me great and the entire process took less than an hour. i will recommend them to all of my friends and family.
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
by Richard Bryant from South Bruce Peninsula,Ontario,Canada
November 8, 2018
To the General Manager of this establishment
I would like to express my profound thanks and appreciation of your service staff.It is also needs to be pointed out that your technician Steve was the most important factor for this glowing review.I was on my from Ontario to Mexico(I hate cold)when the Silverado acted wonkey.Your man went out of his way to fix the truck outside so i did not need to remove my trailer/camper duo(HUGE job)It was also so appreciated that i was able to be seen within the hour due to your great service peoples concern after on star got me in touch with them.
So appreciated...can't thank you enough...give them all a raise!!
Yours most sincerely
It’s already paid for itself
by DocMurf from Ellington, Ct
October 20, 2018
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
Tows like a big rig, drives like a Cadillac!
by Sombrero Man from Charlotte, NC
September 29, 2018
Great truck, a lot of power, drives like a dream, has a lot of room in the cab, you can fit 6 adults comfortably, gas guzzler though!
Great Salesmen Honest Get you What you Want!!! Tommy Gray
by Melissa Brown from DealerRater.com
May 29, 2018
I recently stopped into 44 Automart where a was looking for a nice used SUV I meet a salesmen name Tommy Gray he was very helpful and full of Info!! Tommy showed me 3 to 4 Suvs I was looking for a full-size Suv I look at the Tahoe a Yukon and a Escalade, Tommy was helpful in all three and for once I actually Valued and trusted his opinion!! I was lost I didn't know which one I like the most so Tommy ask me what I really need after I told him he said honestly I don't think you need the Escalade its the most expensive and just like the other ones (I was shocked he didn't want to sell me the expensive one!!) After about a hour and half of test driving all three I decided that I wanted the Yukon it was in my budget and Tommy didn't try to upscale me something out of my budget! So then we went inside and started to work a the numbers Tommy was very helpful thru the whole process!! I got exactly what I wanted cheaper then what I wanted which was awesome!! I will go back to Tommy and sent all my friends and family to Tommy he was great and very helpful!!! Give him a call if you need a good car and want to work with someone honest!!
Very nice truck
by Fanbase from Morrison,TN
October 17, 2018
Truck is good , good towing good power and has enough space . My truck had the 4wd in the floor and not electric whitch was a plus for me
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