My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I wasn???t ready to buy anything new yet but getting rear-ended and losing my vehicle made me start looking. After a lot of research and looking online I did find a GMC Canyon that has exactly what I wanted and it was at Hudson???s Buick in Poughkeepsie. Mike Vargas was extremely helpful and pleasant to deal with. He went out of his way make sure Iwas comfortable with what I was buying (this was replacing a 2003 Dodge Dakota) and explained all features to me. We were also surprised we got a 50??? TV. He even picked me up at the train station the day I was picking up the truck since I had no ride to the dealership. Thanks again! This was an extremely pain free purchasing process. After the purchase (and signing every piece of paper under the sun) he sat with me in the truck to set up the OnStar and reviewed again the features and the remote start, since I never had that before. Thank you again.
You wrote a review for Meadowland of Carmel 3 days ago
5.0 star rating 10/31/2018
I was ready to trade-up from my 2015 Durango R/T because i needed more cargo space for my family and all our junk. The problem was i loved my Hemi V8 and the Durango......plus the whole car buying process is just stressful overall. So i narrowed it down to the new Yukon XL, Escalade and Navigator. I test drove the Escalade first....loved the V8 but i want crazy about the tail lights(skinny) and the flashy/shiny interior that had fingerprints/dust all over it just from a test drive....its that shiny black and i just could see keeping that clean would be a nightmare. Next the Navigator...only a V6 ....so that threw me off right away because i missed that V8 sound when accelerating and the back of the car(exterior) looked boxy....the inside is like a cockpit to a plane and the seats are to die for but all that extreme technology made me think more tech can mean more problems....lastly...the 2019 Yukon Xl Denali V8.....it looked spectacular(Tricolor White Frost) with Jet black interior....it had the perfect mix of tech(Apple CarPlay,wireless charging) heated/cooled seats,DVD etc and still had normal buttons and knobs to push. It handles incredibly with the Magnetic Ride control....this is the biggest thing i have every driven but it handles so easily even in tight spaces(I live in the Bronx with double parked cars etc). ....the seats are luxuriously comfy and it looks aggressive and elegant all at the sane time. As for the car buying process it could not have went more smooth. I came up to Meadowlands of Carmel from the Bronx at the advise of a family member and i was no disappointed. Matt(Magic Matt)is such a nice guy....handed me the keys and i took it out for a spin and love dit right away but was still not looking forward to the sales pitch part. But Matt was so easy going and not pushy at all and answered all my questions .....even the ones i asked 3-4 times. He knew everything about the Yukon XL and the may packages that are available. He also through our conversation helped me save over $5000 in promotions/Discounts that GM had going on. As for my Trade-in Durango....he gave me exactly what the Kelly Blue Book said it was worth and thats all i wanted...in all i drove out with a new Denali and paid almost $25K less than i thought i would even though it as a 2019. I also met some of the service guys and they are real people and juts all around honest nice guys. Lastly...even Sharon...the Finance Specialist....the person any new car buyer dreads dealing with .....was so professional pleasant and helpful.....she explained every detail of those complicated forms a few times to me and again she found a way to get me a lower rate than i originally though i would get even through my Credit Union. Overall i gave 5 stars because this is my 6th new car in my 50+ year life and by far was the nicest and easiest experience of them all and i would highly recommend Meadowlands of Carmel to everybody...you will leave there happy with a great new vehicle and knowing you were treated right and got the best deal possible.
I recently had to trade in my 2007 Nissan Altima 2007 2.5 SL Light green fully loaded vehicle and the friendly sales staff of W.S. Craig auto sales made me feel like family and allowed me to trade my car for a newer 2009 Dodge Jurney fully loaded and with reasonable payments. No gimmicks, no fuss just really good service and good people.
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
The service specialist was very courteous and helpful. The Service was performed very quickly.
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