I was greeted as I drove in and was promptly assisted by the service advisor in scheduling my oil change. Since the service could be completed withing a short amount of time and the dealership has a comfortable waiting area I chose to stay and wait for the work to be done.
When the service was completed the service advisor carefully reviewed the service invoice and work that had been done and answered any questions I had regarding the service, future service needs and any general questions I had about my car.
I am completely satisfied with the work done and the care and attention I received from the service advisor and dealership.
Tony is a true believer in Subaru cars or else he fooled me. He spent 4 hours with me informing my questions, being patient as I decided, and educating me on my choice....my kind of sales person! This is my 3rd Subaru, starting in l988. I always get more than 250K miles on them before I change. I'm a happy Subaru driver.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
I just bought a Jeep Cherokee from the Burley Idaho Young Automotive and it was the best experience I have had!! I went through their Salesman Chick Cameron and I highly recommend him to anyone who is looking for their new/used vehicle. He is very excellent at his job. When I would ask him questions he was very prompt to respond. He really listened to me in what kind of vehicle I was needing and wanting and helped me get into the vehicle that best suited me for my needs and price!! We picked out our Cherokee on Monday which happened to be in Utah, Tuesday Chick already had it to his lot in Burley, he drove it and doubled checked through it to make sure it was perfect for me. Then to top it off since I live 3 hours away, he had it delivered to me by noon on Wednesday at no extra cost to me. He goes above and beyond for his clients and shows them they are not just clients but friends and family. I absolutely love my Jeep Cherokee!!! One of the best SUV’s I have owned!!
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
We had a very nice experience at the dealership. Cory greeted us and handed us over to Rick. Rick pulled up 3 different colors of the same vehicle so we could pick the right one and Dennis in finance did a great job explaining all our options there as well. We will definitely be back in the future.
Both Kathryn and Laura provided friendly & professional service while servicing my 2017 Seirra 4×4. My truck was previously waiting for 4dys untouched at the dealership I purchased it fromthough I was told it was being triaged. Kathryn understood my frustration, kept me informed and had my truck repaired all in a timely manner within a couple of days. Their honesty and excellent service gained your dealership 2 new customers. I will now have all my service and hopefully future purchases at Nyle Maxwell in Round Rock.
Experience was wonderful everyone was terrific. Atmosphere was very positive. Justin was so helpful , made me feel at home, calmed my worries. Loved that they use a bell when someone gets approved and everyone of employees clap.
service mgr is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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