It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
fowl like a locomotive
by retired & camping from Jacksonville, FL
August 12, 2014
We use our GMC Denali 2500 mostly for towing our 7,500 pound travel trailer. A big factor in high ratings is the diesel. With the tow/haul mode engaged, the mountains of north Georgia and the Smokies were no problem. Especially liked the exhaust brake on the long, steep downhills; it kept the rig totally safe under all braking conditions. We tow at 60 and get about 14 mpg with no headwind. If you tow campers or fifth wheelers, you know how good this is. We don't have the navigation screen, so the rear view camera appears on part of the rear view mirror. The image is small for hitching up; still need a spotter. The 2014 may not be as quiet as the upgraded 2015's, but noise is never an issue, and the Bose system sounds terrific. Just be really careful parking a crew cab with standard bed at Walmart......
I went about two months ago to lease a CHR-X and traded in my venza. Service was excellent, I was very happy with my deal!
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
This place is amazing, I walked in. They helped me right away. I test drove the car. And the next day I was doing the paperwork and trading in my car. Amazing dealer.
Best full package pickup.
by Thesheetstr from Rapid City, SD
December 16, 2018
The Duramax will never be the monster engine that the Cummins is. But, when you take into consideration the whole pickup, neither ford or dodge can come close to it. The fuel delivery is the biggest problem i have with Duramax. The suction system instead of a pressurized one is not a good choice especially when the fuel is also needed for lubrication of the pump. A leak is hard to find and will cost thousands if not found.
And they will never come close to touching the Allison transmission.
Speedy and efficient car buying process. Employees were friendly and helpful through the process. I would recommend to family and friends ! ! ! !
Great work truck, never let you down
by Sailorfarmer from Gloucester, VA
November 26, 2018
Great performance and ride for a 3/4 ton truck. Not once did it let me down. You won't believe how many friends you have when they find out you've got a truck that will carry a lot. Wish it got 30 mpg, but you can't have everything!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Buy the diesel version if you can afford it
August 9, 2018
Everything is great as far as comfort, style and reliability. However with any gas heavy duty there’s just no power and the mpg isn’t to brag about.
Miguel was great! He was so helpful throughout my purchase. After test- driving the car I bought, I am positive Autoholding Hillside will be my go-to shop for all my car needs now. Correy Hill and Miguel Pierre where both so helpful throughout the financing process
Love the truck. Unhappy with the manufacturer
by Nick from Marysville , Ohio
March 25, 2018
I bought the diesel brand new. I could smell antifreeze in the front after a week.
The dealership could not find a problem. After 32000 miles I had a low coolant alarm. After 4 days and some help from the internet the dealer found the leak at the bottom of the radiator.
GM was generous enough to pay about $300 of a $750 bill for a problem that was there from the start. They gave me the illusion they cared and was going to give me more assistance. Nope!
GM vehicles have a problem with the radiators and the connections. I have read many strings at the truck forums regarding coolant issues. The radiator has no cap which causes it to be very hard to "burp" the system when one needs to change out a poorly engineered radiator. The last GM vehicle for me.
Deluxe auto sales is one of the best dealerships I???ve been to... clean cars indoor show room nice inventory I purchased a 2015 Ford Mustang GT My sales person was Adonis Garcia, he greeted me as soon as I walked in... wasn???t pushy as your usual sales person he simply advised me on my purchased & helped me get a better loan then what my own bank was offering I would highly recommended deluxe auto sales and Adonis Garcia If you???re looking for a car go see Adonis at deluxe!
The Perfect Truck
by NQSSea from Flemington, NJ
October 26, 2018
I might be biased because this is my dream truck but it's the coolest thing ever! I own a 2016 GMC Sierra SLE 2500hd and it is the bee's knee's for towing! It coming all set up for towing and it rides so smoothly! This truck effortlessly tows around my 2 - horse trailer with my two Irish Draughts in it, one of them being 17+ hands! All in all I LOVE this Truck! Thank you JJ Suk from Keller Bros for selling me this dream!
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
It’s already paid for itself
by DocMurf from Ellington, Ct
October 20, 2018
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
by Dale from Norman Oklahoma
January 1, 2019
Strong work pickup , comfortable travelling pickup. It covered all of our needs. Towing livestock to long drives on vacation, It is a great truck!
Recently purchased a 2002 Dodge Dakota truck. There was no pressure and we reached a fair price. The owner Ron even handled some repairs after we had already purchased the truck. They really stand by their cars and really believe in customer service . I will be back again .
GREAT WORK TRUCK
by GABBY from BAYSIDE NY
November 26, 2017
IT WILL DO WHAT YOU NEED IT TO DO, AND ASK FOR MORE HOLD IT WIGHT IN GOLD AND DRIVE LIKE A TANK YOU WILL FEEL SAFE AND THE RIDE IS VERY NICE
service mgr is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2017 GMC 2500HD Duramax
by Anna from Robins, Iowa
July 30, 2018
We just purchased the vehicle(used). So far, we are very pleased. It is nice to look at, inside and out. Mechanically, it runs real nice. Has quite a pick-up when you hit the gas. Mileage is awesome for a truck this size, @20 mph on the highway without towing. It has been quite a few years since we have looked at diesels and I have to say it looks like some of the typical diesel quirks I remember have been worked out.
everything was great. Sales dept. was super. All questions were answered. we were given honest advice. delivery of SUV was handled in a truly professional manner.
by Bobp from Tampa, Florida
December 25, 2018
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
Very friendly, Very Professional, I cant wait to tell my friends and family about Silk City Auto Mall! Overall great place. I will be back for my next one in a year or two! Great job guys and thank you for everything!
Excellent used truck
August 18, 2017
This truck is great. With only 68,000 original miles on it, it was barely used and well maintained. I love this truck more than my 2016 Chevy 2500!
I had the greatest experience at Flaw Auto Mall. Thank you John Jackson for your great professionalism. Thank you for your great help...Greatly appreciated. Flawless Auto is the place to go if you’re looking for new or used vehicle
by CarlMi Retired from Kingsford, Michigan
June 13, 2018
This truck is very powerfull great for towing has a grade break for slowing when going downhill. It is loaded with options and is a very comfortable ride!
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