I have worked with car dealers in the region for over 30 years both professionally and personally and this is the first place I have EVER concluded a transaction of any kind truly satisfied (especially a service department). They have been outstanding every single time. I WILL make my next vehicle purchase here and have been advising everyone else to do the same.
Northwest Chevy has been great since they took over. Bought a 2013 from the previous owners, but when Northwest came in customer service has been top notch. I just traded in a car for a new car purchase, everything went as expected. Liz was great, and other staff appeared to care. I would highly recommend this dealership.
What a fantastic organization. Liz has helped us get into three cars now and I just can't say enough good things about this dealership. Amazing to work with and they made sure all of our needs and wants were met. We will come back again and again when we need a new vehicle or service. You guys rock!
I have purchase four cars from Craig Wilson and Gene Pankey. For an excellent and no pressure sales environment, go see Craig Wilson, he will take good care of you. He has ALWAYS taken good care of us!
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 1, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
I've been looking for a fully loaded Tahoe for a few years now, and finally found one at Friesen Motorsports, via Cars.com. As soon as I expressed interest in the vehicle I was contacted immediately, and began talks with Ryan. He was extremely helpful, and answered all my question honestly. I needed to wait until the following Monday (went in to see the Tahoe on a Friday) to have another party bring my second vehicle in that I would be using in trade, and they held it for me. Upon arriving first thing Monday morning, Ryan was there and ready to go. The process was smooth, and quick. I love the Tahoe, and would recommend Friesen Motorsports to anyone looking to purchase a vehicle. Many thanks!
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Very professional dealership with a very large inventory. Mr Quincey Jones was extremely helpful and insightful without being pushy or impatient. He absolutely had my best interest in mind. Would definitely recommend to anyone looking for a truck
This was by far the easiest and smoothest buisness ive ever has the pleasure of doing. Dan was super friendly and a great guy to work with and I would highly recommend him to anyone who is in the market to buy a vehicle.
This was my first time purchasing a car from any sort of dealership. The manager Ryan helped explain the whole process and made it very easy. Great customer service as well as having a very nice inventory of trucks. Will definitely refer friends and family to them.
Thank you guys!
I was in the market for a used Acura MDX and had contacted several dealerships who did not respond timely. Don at Automax was very helpful and ensured the vehicle had the options I wanted, even if that meant adding a desired item. They even accepted my trade in for a very fair price. The financing dept worked with my expectations and although I have good credit, the rate was lower than what I expected. Very good transaction.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.