Fisher Auto Group is a family friendly place to purchase your car from. My family and I have purchased three cars from this dealership. All three cars are still on the road, one was my daughter’s very first car. Customer service is better than I have experienced at some of your larger used car dealerships. They are more concerned about getting you in a car suitable for your family not am increase on a paycheck.
Patty and Joe take pride in building a relationship with their customers. They learn what you like in a vehicle and make sure you leave off the lot happy. We purchased a 2001 Mazda Protégé’ for my sixteen year old, a 2001 Volvo and, my latest purchase a 2010 Ford C-Max.
Repairs haven been minimum for each car that is always a plus when on the roads daily. The Mazda has made several trip back and forth to Bowling Green University. The Volvo is my BFF when the weather is bad. The Ford gets me excellent gas mileage for our long drives. Each car has a special need for my family and I appreciate that.
I am very pleased with each purchase and look forward to many more with Patty and Joe!
Love the truck. Unhappy with the manufacturer
by Nick from Marysville , Ohio
March 25, 2018
I bought the diesel brand new. I could smell antifreeze in the front after a week.
The dealership could not find a problem. After 32000 miles I had a low coolant alarm. After 4 days and some help from the internet the dealer found the leak at the bottom of the radiator.
GM was generous enough to pay about $300 of a $750 bill for a problem that was there from the start. They gave me the illusion they cared and was going to give me more assistance. Nope!
GM vehicles have a problem with the radiators and the connections. I have read many strings at the truck forums regarding coolant issues. The radiator has no cap which causes it to be very hard to "burp" the system when one needs to change out a poorly engineered radiator. The last GM vehicle for me.
So nice to deal with real person. Very friendly and easy deal.
by Bobp from Tampa, Florida
December 25, 2018
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
Chad and Scott were extremely customer friendly and professional. I got a great deal for my car, and a discount on my extended warranty. Before I left Scott said if there's any problems or anything else l need, to please feel free to call him, and he would take care of it. These guys are wonderful.
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
I was contacted right away and the truck I have been looking for was being shipped to their dealership. I am waiting to hear from them.
Best full package pickup.
by Thesheetstr from Rapid City, SD
December 16, 2018
The Duramax will never be the monster engine that the Cummins is. But, when you take into consideration the whole pickup, neither ford or dodge can come close to it. The fuel delivery is the biggest problem i have with Duramax. The suction system instead of a pressurized one is not a good choice especially when the fuel is also needed for lubrication of the pump. A leak is hard to find and will cost thousands if not found.
And they will never come close to touching the Allison transmission.
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