I took my vehicle in for repairs everything was done correctly and good customer service .but only thing kind concerning me was that I asked for help to the advisor in the corner for help and his was rude to tell me wait for your advisor. That was no the answer I was looking for it and yea he was took busy texting. I m sorry that put a flaw to into the good service.
Went into get an oil change and it took almost 3 hours. They found a recall and took care of that but there was no communication as to what the recall was. I had to ask and even after asking I didn’t get a very clear understanding of what that recall entailed.
This is the second car we buy from this dealership with the amazing assistance of Kevin, who always goes above & beyond to get us what we are looking for. He's very knowledgeable and his confidence makes the whole experience excellent from beginning to end.
I came in thinking they would be horrible like everyone else. But they were friendly and it was a very pleasant experience! They made it clear that they dont work on commission and it showed. They worked for hours with me to get the best deal possible. I am so thankful and honestly had fun while I was there.
We recently had a good experience at Capitol GMC in San Jose, CA. Our salesperson Kevin Garner was helpful, knowledgeable and even a little funny. Although the process took longer than we would have liked, the experience was positive. By the end of the day we had a nice, new GMC Acadia at a fair price.
Thank you to Ashlee Botelho for making my car purchase after 16 years of owning my old car a delightful and stress-free experience. I would recommend you for anyone that is looking for a new car or used car. Best wishes and lots of success.
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