Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
Outstanding Experience with purchasing a used Pickup
by CCMILLER53 from DealerRater.com
December 5, 2018
What started out as just a check out of a used pickup online turned into an outstanding pleasant process. Dylan McDorman is an informative and will work with you and your family. We look forward to our next dealings.
This was by far the best car buying experience I have ever had. I purchased my Tahoe from the Internet Director, Lorie Davis. She sent extra photos and information, even did a video call so that we could walk around the vehicle. I arrived to get my Tahoe and everything was ready for me to drive and sign. Great deal on my vehicle and the customer service is top notch. I am telling all of my friends and family to call Lorie. Thanks Guys I will see you in a couple of years!!
I traded my ' 15 Tahoe for a '17 Tahoe a few weeks ago. Dean Cage was the agent whom I dealt with- He was also the agent who I purchased my '15 from.. Dean is not only a family friend, but someone I trust to guide me with an expensive purchase. I trust his opinion. He is very helpful, honest, and patient. Dean is a people person who I believe knows what type of vehicle fits what individual or family. He is a home-town guy and I think that gives a lot of people from the area trust in his opinion.
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